"You are much faster than in the past…"

You are much faster than in the past (this was my tenth book with iUniverse) but much more expensive for much less service.

"Customer service is great!"

Customer service is great!

"The copy editing was of marginal…"

The copy editing was of marginal quality. The editorial review was a surface look which made it useless. The advertising campaigns were oversold and under performing. The website does not provide me any control except a blog it takes weeks of repeated requests to get a review paced on it. In short, I wasted several thousand dollars that I cannot afford.

"Sales Organization"

Frustrating not being able to communicate with editors despite editorial services being additional costs.
Dealing with customer service people located overseas was challenging at times.
It seemed like every step of the process salespeople were contacting me offering a "better version" for an additional cost.

"Based on my very recent book as also…"

Based on my very recent book as also the previous book two years ago ,iUniverse proved highly reliable reliable and friendly as also possess a high expertise

"Fantastic and wonderful job"

Fantastic and wonderful job. Professionally done and very insightful. My very journey through it has been a tremendous experience for a job well done.

"BUYER BEWARE"

Iuniverse Publishing Company are out of Indiana. They would call me every month to check up on me and reassured me that the money I spent would be well worth it--- they reeled me in like a fish!!! In March, 2023 I gave them the go ahead to publish my book. However, I was having a difficult time in communicating with them. I decided to cancel within the 90 day window. Instead of reimbursing the correct amount (taking out $150, they took out another $400 due to the MANUSCRIPT BEING DENIED!!! They were only supposed to assess a $150 fee or 10%, according to their Termination Agreement!

DO NOT GO TO IUNIVERSE PUBLISHING!! When you call or email them for advice, good luck!

"Great customer service"

Great customer service. The books I ordered were delivered in a timely fashion and in perfect condtion.

"Great customer service."

Great customer service.

"The follow up after my book was…1/5"

The follow up after my book was published was pitiful. When I expressed my frustrations about my issues, I was dropped like a bomb.
Definitely a wasted investment!