"Surprised they asked for a review on…"

Surprised they asked for a review on here following survey where I gave them zero marks. Paid for a subscription service that does not work, complained and radio silence. Awful at every touchpoint

"Poor customer service"

I read the Somerset magazine and can't fault it. I was invited to a food event hosted by the magazine. No food options or menus were given, so I emailed to see if they could enlighten me. I received an email back telling me to contact the venue! They are the hosts, don't they know what the menu will be? If not, don't they think it might be a good idea to find out?

"Oxford Mail (Newsquest) .."

Oxford Mail (Newsquest) ... What a useless website ... The email links never work & a simple operation to update payment card is a joke - gets stuck on processing ... Total rubbish

"Owner of the Colchester gazette who…"

Owner of the Colchester gazette who favour failed Lib Dem candidate Martin Goss over all others in news stories and remove any negative comments about him on social media yet allow comments against others to remain.
Poor journalism and unethical practice

"Disrespectful "

THIS COMPANY ALLOWS ADVERTS FOR RANDOM GARBAGE IN THEIR VARIOUS PAPERS COVERING STORIES AND EVEN PEOPLES DEATH NOTICES !!
SHOULD BE ASHAMED , ADVERTS FOR EVERYTHING, NO RESPECT WHATSOEVER !!

"Scum "

Look at the data this company collects about you, every single thing possible including pictures, stay well clear of this cancerous tumour of a company

"Prompt and excellent response"

Prompt and excellent response, efficient, thank you

"Don’t waste your money, use alternative sources "

90% clickbait, doesn’t accept feedback, will only speak to good feedback ignores the rest
Provides inaccurate information
Charges to see key news articles
90% of website is adverts so can’t read articles
Subscriptions are waste of money and useless only difference is you can read anything but it’s not worth the £5.99 each month
Use Wiltshire news 999 as they are not click bait, they have a few advertisements but doesn’t charge to read all articles they post everything and more, bigger following. Swindon advertiser was good before 2009 but since then it’s been going downhill and unless they change what they do I can’t see them lasting which is a shame given how long they’ve been doing newspapers for

"You have clearly not read my message…"

You have clearly not read my message reguarding blocked articles which I should not be getting as a subscribing customer to the Dorset Echo. All you have done is reply with a standardised e-mail and have done nothing to resolve the problem. Your customer service is appalling or you don't care. There is no wonder you are loosing subscribers.

"Very happy with the guy I spoke to,he resolved the matter quickly and spoke clearly "

Very happy with the