"Excellent service"

Excellent service from the initial assessment to picking the car up. Took complete control when dealing with the insurance company. Most importantly the repairs were of top notch quality. Would happily recommend.

"One million out or ten!!!"

Cannot recommend Scuffed Up enough! My daughter’s cari was hit outside our house. The offside door, mirror, A Pillar trim and front wing all sustained nasty damage and it has come back looking like new! They dealt with our insurance company, sourced parts even Nissan couldn’t source and had to deal with me constantly calling for updates 😂 Every member of staff has been brilliant and I will recommend them to anyone who needs a quick, expert repair!

"Highly recommended"

I recently had the pleasure of using this car body repair shop, and I couldn't be more impressed. From start to finish, the experience was seamless. The staff is incredibly friendly, welcoming, and truly goes above and beyond to make sure you're taken care of. They explained the repair process in detail, kept me updated throughout, and made sure I was completely satisfied with the work before I left. The quality of the repairs was outstanding, and my car looks as good as new! I highly recommend this shop to anyone in need of body repairs. Their exceptional customer service and top-notch craftsmanship truly set them apart. Thank you to the amazing team for such a great experience!

"Car body repair "

I recently had my car repaired at Scuffed up, and I couldn’t be happier with the service. Tom, one of the staff, went above and beyond to ensure my car was fixed instead of being written off. The work done on my car was amazing, and it looked brand new. I can’t thank Tom and the team enough for their hard work. I highly recommend scuffed up to anyone needing car repairs. They are truly amazing people. Honestly, thank you.

"Phil ."

Phil .
First of all I must explain that the company did not actually repair my car as it was written off by the insurers. In my experience the staff were great in all my communication with them. There were delays due to the insurance arranging engineers decisions but I must pay compliments to Dan who was excellent in his handling of arranging my courtesy car as well as keeping me in contact throughout the ordeal.
Well done and in my opinion a very well run organisation.

"Fantastic experience"

Fantastic experience, nothing to much trouble with these guys, friendly and professionally, would defo recommend them to family and friends.

"I was very happy with service and the…"

I was very happy with service and the and the result overall excellent company and customer service 👍

"Avoid"

Review
My car was unfortunately taken to Scuffed Up by my insurance company after it had theft related damaged and what ensued can only be described as the most unprofessional, pathetic attempt at customer service I have ever experienced. Thanks to a mistake on the garage’s part I was left without a courtesy car for weeks on end, struggling to get to work. I get a call from Peter (equally as unprofessional) to say there’s a car available for me, great or so I thought. I leave work early and arrive to be told there’s a car ready but I can’t give it to you. So I’m still without a car. Then an apology comes from Tom the “owner” where I was told it’s his mistake he’s so sorry and and as a gesture of goodwill he will make sure my car is valeted inside and out and touch up any scuffs or chips and it’ll be like new. I’m happy with this. Several days later I finally get a courtesy car and after having it for a week I get a call to say my car is ready. I go to the garage to be greeted by Peter and my car which is absolutely filthy and not a single chip or scuff fixed. Needless to say I’m not happy and ask to speak to Tom to which Peter tells me if you must know he’s in the middle of having his house taken off him. What a bizarre thing to tell a customer? How can you run a business while being in financial difficulty like that? Or is the reality that according to Companies House Tom’s mam and dad are directors of the company as well and he can just use the garage as a place to take his van for a polish?
Fast forward to today 18th March where I get a call to say my car will be ready and is being polished by Tom himself. What follows is blatant coercion to force me to take my car even though I am not happy with it. I get told I’m nitpicking and it’s not his fault I’m unhappy, and he won’t be doing anything else to rectify his errors over the past several weeks and I will be taking my car no matter what as he has removed me from the lease of the courtesy car. So left with no option to get home and being berated in a car park full of men what choice do I have? I ask Tom if he called me down to the garage knowing full well he was going to make me take my car and he told me yes.
Now I’m left with a car that honestly looks like a toddler has cleaned it and took a paint brush to it with a colour that doesn’t even match. Oh, and thanks for cracking my fog light luckily I took pictures of the car before I accepted it isn’t it

"Fantastic experience, highly recommend"

Fantastic experience after my wife’s car was involved in a collision. The claim was deal with entirely by scuffedup and the claims line from start to finish. The customer service were second to none and the communication excellent. Special mention to Peter from scuffed up who was excellent and a true gentleman. I highly recommend scuffed up to anyone who finds themself in need of they services.

"5* service"

5* service, after someone drove into my partners car, we made the right choice having scuffed up do the work. Gave them our insurance details and they took care everything else, quickly and efficiently. Our car had body replacements and re spray and back looking brand new in no time. Can not thank the down to earth friendly team here enough!