"Still waiting for my deposit"

Booked a collection and paid a £40 deposit. He said he would come in the morning hr never showed. He finally called late afternoon. He told me he can’t come until the following week. We were moving house in a few days. I cancelled him.

Hi Simon, no worries I am sorry,

I will process the refund shortly. This will be sent from square payments and can take between 7 & 10 working days.

I still haven’t got my refund they won’t even return my calls.

He was doin a collection in the morning and then coming to us.

Hi Simon. Sorry I missed your call we was on a collection. This has completely filled the van up. Being a Saturday I can empty it untill Monday. This was supposed to be a small load but turned into 1/2 a load.

If you are using a old number why do i get a Thank you for contacting Junk Munch LTD! Please let us know how we can help you.
message when you text it.

Mastercard have refunded my £40 so if you dont agree please take it up with hem.

"Very good in every way would recommend"

Very good in every way would recommend

"First class all round"

First class all round, fantastic communication, reasonable cost, nice people. I Would have no hesitation in recommending this company.

"Quick pick up!"

The service was very quick and good at communicating!

"Neat & tidy work"

They came on time. Done all the work within 30 mins, Cleared all the rubbish. Left my back yard garden clean and tidy.
Really happy and satisfied with the work.
Well done 👍

"Great and fast service"

Great and fast service

"Quick and efficient"

Communication was great via WhatsApp. Paid £40 deposit and filled out booking form. Instant quote given. Two polite people came on time to collect two old sofas. Took just 10 minutes. Balance paid by debit card on the spot. Great service. Would use them again.

"Super quick and affordable!"

Super quick and affordable!

"I was promised a disposal note and did…"

I was promised a disposal note and did not receive anything. It's very important to us that the waste is disposed of appropriately. Also, the operator set his stopwatch immediately and we got the impression there was little or no flexibility in terms of additional charges if the work took longer than 15 minutes (it didn't).

"Excellent!"

Fast, professional, great service and reasonably priced - would definitely use again! 👍