"Good as it should be"

Provided service is reliable, quick and good. Only problem, I couldn't set up exact collection time. Thankfully, my bike has been collected before I left home. All good.

"Superb, efficient and faultless"

If you want a bike transported precisely then these are the people to use. They have several delivery methods to choose from and you can insure you bike too.

I can not fault them

"Mix up initially couldn't do enough to make up"

Great service, very helpful and would definitely use again, one very happy customer

"Good service!"

Reasonably priced and was hassle free.

"Superb bicycle carriage and customer service yet again"

Excellent customer service from Cycle Sent, we have returned several times to use them now!

"Improvement needed"

Box delivered but courier would not wait whilst it was being packed. Ended up in dispute. No communication. Had to press for tracking number. Package arrived a day late. Courier blamed 3rd party, 3rd party blamed courier. No partial refund provided despite paying £54 for premium service. Had to collect package from depot in view of late delivery.

"Not stress free, but very helpful!"

The send unboxed, isn't all it's cracked up to be.
The courier won't take the bike unless it's completely wrapped.. in cardboard. So basically wrapped, in a box!

"All went well"

I used the non-box service, which was competitively priced and fast, and the boxed service, which was fast and the box was substantial. Both easy services and friendly staff, both delivery and on the phone.

"company keeps messing me around, with pick ups and payments"

DO NOT use this company its almost been a month since I payed for my bike to be delivered and they are still messing me around.

"My first Cycle Sent experience."

Had my first Cycle Sent experience after purchasing a Bicycle via ebay. The seller recommended them, so thought i'd give them a try. Over the moon with their service and communication. A nice easy to use website gets the ball rolling, paid the fee and the bike was with me within a couple of days. Have already recommended them to a friend, and I too will be using them again.