"Great products"

Great products, good advise, well priced for the quality, reliable and excellent service through the on line web sight.

"Best of the bunch"

Without doubt my go-to Jermyn Street choice for shirts and all gentleman's clothes. Quality and charm in one.

"Absoluely outstanding"

Top shelf service, prompt delivery, great products very well priced. As an overseas buyer, I have to trust that sizes match, the quality stands up, and that service is reliable. They have fully earned my trust to the degree that I no longer shop in the US or Canada

"Super fast service"

Super fast service. I would recommend to anybody.

"Love the staff and the product"

Love the staff and the product - one of the last truly family runs businesses on Jermyn St and their authenticity and charm really adds to the experience. I have been shopping here for years and the shirts and suits really hold up well and the prices are way more competitive than certain bigger brands who outsource their work to Asia and beyond.

"I've Ordered online a few times from …"

I've Ordered online a few times from Harvie and Hudson, and each experience has been really pleasant, with optimal customer care, will definitely be returning to shop online again.

"Simply diabolical service and a lack of …"

Simply diabolical service and a lack of basic care and attention in their customer service and dispatch.

Uniquely and consistently incompetent. I had previously order from them with teething issues, but I put that down to isolated bad luck, and tried them again. More fool me. A lesson learned.

On my second order, they dispatched the wrong size and wrong item. When I called to complain (with a deep sinking feeling after the last time's problems) they offered to dispatch by courier a replacement.

When it arrived, it was the wrong item. Again.

3 orders, 3 incorrect. 100% record in ballsing things up. How do you even do that? That's impressive commitment to ineptitude.

I find this simply amazing that given the prior issues, they would fail to check and check twice at the picking and packing stage in order to rectify their error and retain a customer.

I now have an item that I have paid for that I don't want. The sale cost was £25 + £6 or so P&P. Not a great deal in the grand scheme, so I'm admitting defeat and not even going to bother with the hassle of returning and exchanging. Honestly, it is not worth the pain. I'll swallow the £31 loss and be grateful that I got off relatively lightly.

They are a frustrating shambles. A retail nightmare and incompetent at every turn. Believe me, trade up in price to £100 per shirt and go with someone who can get the basics elements of retail right, because this lot haven't a clue.

"Useless company who lie"

I ordered a pair of trousers early Nov for a Ball 2 Dec, they sent it to the wrong address, lied about being to busy then sent me texts to say they would be here: it didn't turn up even though I waited to 2359 as requested. They then sent 'another pair' after I asked them (to stupid to think of that them selves) This pair were dispatched, I sent the dispatcher a message to put it in a safe place, they didn't deliver and lied about putting a card through my letter box. The company are incompetent, lie and should never be used. I lost a massive amount due to them not being good enough to sent 1 pair of trousers!!!! avoid this useless company at all costs. trying to send them 2 days after they were needed, 3 weeks after the order!! They have got the money so that will be fun trying to get back as I am sure they will lose that as well!!!!!