"Defected Product - No Customer Service"

I bought Aniioki A9 Pro Max from Amazon. However after two weeks, while i had my kid on child seat, the bike stopped at the middle of the traffic while we were on a hill. Since it had password to turn on the bike, we stuck at the middle of the road. You cannot ride the bike with the pedals, without an engine, due to it's weight.

All traffic stopped for a while, i entered the password and restarted the bike and pull it to right side. And run the bike again however it stopped again after 15 seconds.

I restarted again and it stopped again in 15 seconds. So i remove the password and ride back home by restarting at every 15-20 seconds.

I reached out to the seller. They accepted their fault and offered some part changes and gifts however i didn't accept since i didn't want to risk my kid's and my life with that bike again. I could not able to ride it without a fear since i ride my kid to her school everyday.

The seller told me to return it with the original box however i didn't have the original box. Then they said me to put in a suitable box. Due to the dimensions of the bike there is no suitable box in the market. I covered it with moving blankets, two layers of cardboards and industrial stretch film. I gave the shipping dimension but the seller told me that FedEx would not accept this package because of it's shape. I personally went to FedEx and learned that there was no issue to ship.

Then Aniioki told me that they would deduct the box cost from my refund. Amazon said that Aniioki didn't have the rights to that.

Now i will process a pecuniary and non-pecuniary damages case with my attorney. Pecuniary damage for the bike and non-pecuniary damage for risking our life.

Aniioki is very shady about aftersales. Don't believe the paid partnerships that you see on IG or Youtube. That was my 4th bike and i regret not to buy a bike from a reliable brands such as Lectric, Radwagon etc.

Stay away from Aniioki to not risk your life and deal with cheap product and cheap people.

"Highly like this e-bike!"

I use it to commute every day, and it’s been perfect. The battery lasts a long time, and it’s really easy to handle. Plus, it’s a smooth ride, even on bumpy roads.

"Comfortable A8 pro max"

Comfortable but the seat could be better. The bike rides well and the battery lasts long, but the seat is a bit hard for long rides. I had to add a cushion to make it more comfortable. Otherwise, it's great!

"Decent, but not perfect"

The bike performs well overall, with good speed and decent battery life. My only issue is with the brakes—they feel a little soft and not as responsive as I’d like. It’s still a solid bike, but I would’ve preferred better brake performance for safety reasons.

"Overall good, but slow customer service"

The A8 dual motor itself is great—smooth ride, good battery. However, when I had a question about a minor issue, the customer service took longer than expected to respond. Would’ve been nicer to get quicker support.

"Good bike, but a little heavy"

I like everything about the bike—smooth ride, long battery life, and great performance—but it’s definitely on the heavier side. If you’re planning to carry it around a lot, it could be a bit of a struggle.

"Exceeded my expectations!"

I’ve tried a few e-bikes before, but this one feels so stable and powerful. It handles hills with ease, and the battery lasts forever. Very happy with my purchase!

"impressive ebike"

The ride is smooth and comfortable. Battery life is great too—I can go a few days on one charge. Worth the price

"The delivery arrived on time and in…"

The delivery arrived on time and in perfect condition! The A8 Pro Max is a large bike and quite heavy for an electric bike, but it looks very well-built. My bike has a bigger motor and battery, which account for much of the weight.

"my bike"

I have an A8 pro max dual motor, it's a beast and great to ride on hills and just about anywhere. The problem is that the dual motor version is too heavy.