Boomerangme
Martial Viot
"Loyalty Management Game changer"
Boomerangme helps companies manage their customer loyalty programs, stamps, subscription services, coupons, and discounts.
The platform integrates all these features into one convenient user interface and can be all synchronized together.
Loyalty programs are excellent retention tools for your clients. Boomerangme offers stats and analytics. There are also loyalty grading metrics which allow you to keep track of your marketing performance.
I haven't tried yet the stamp feature but you get the use of it. You cumulate stamps and get a free product. this is a great client retainer system too.
Membership is related to the loyalty feature and points are given for every visit/scan on your membership card. We plan to use this feature for Gym clients.
Loyalty programs offer discounts for your loyal customers. You mentioned before that you need to track everything so you can develop a discount plan and move your best customers into a better package.
Cashback is actually the main feature we like: each purchase get a certain percentage as cashback available to spend again as coupon. this is great to increase loyalty and average basket spending.
coupon allows percentage discount or a flat amount of money.
Certificates is a feature we haven't used yet but we are planning to dive into this later.
all your operations, customers and details are stored in the CRM but can be also synched with your own CRM using an integrator.
We are very happy with boomerangme and the support we received was great.
We are waiting for E-commerce synching (woocommerce/shopify) to fully integrate boomerangme with onsite and offsite businesses.
Stan
"Maximum simplicity and freedom of action"
I finally met a tool that covers my needs 100%. Maximum simplicity and freedom of action. Perfect communication with customers. I have long wanted to transfer the loyalty program from plastic to online. Now we don't need to mess with maps, everything happens automatically, we just need a phone.
The new client simply scans the QR code and receives the card (the application automatically generates ready-made stickers), and we simply uploaded the old clients to the system using xls. They are available by clicking on the phone and will not get lost in a pile of plastic cards. This is new and interesting for customers!
What I liked especially:
1. Maximum simplicity and freedom of action. It took me no more than 15 minutes to launch my first promotion. Despite the fact that I saw the interface for the first time. It's easy for anyone to figure out.
2. More than 100 ready-made ready-made card templates + I can customize my design and branding
3. Easily inform customers with free push notifications, even by geolocation. Super
4. Lack of additional equipment to work with the system. Managers can simply scan the card using the application installed on their phone - very convenient.
5. Import the database. We already have a large base of our customers, whom we were able to easily connect to this tool, and then informed everyone by email.
6. A fairly serious CRM. Convenient statistics on the number of cards issued, customer activity, loyalty, transactions, customer accounting, sales, accrual and write-off of bonuses. All in one place and very clearly.
7. The service complies with GPDR.
8. Price. It is definitely cheaper than any plastic and paper media.
What I wanted to pay attention to:
1. When adding a new manager, the site gave an error, but after reloading the page, everything seems to have returned to normal. I have not connected it with what it is connected with
2. You cannot add more than 10 locations to one map. I would like more.
3. It's a pity that notifications can't be personalized. Perhaps these are the limitations of Apple Wallet and Google Pay.
You will establish and establish constant communication with customers. You will be able to thank them for their purchase, congratulate them on holidays or send promotions to "sleeping" customers. This is a great solution for me, because it covers all my needs at the moment and even more. I don't think we'll need any more tools!
Great sales and loyal customers to all! I recommend it
Amir Urissov
"No need to print cards it's - cool"
I have small restaurant and of course I have accounting software, expensive CRM, social-media tools, but I couldn't get into the customers' phones, and It makes no difference to my guests what a cool accounting system I have, they come to eat delicious food only. I know that loyalty systems works and printed a lot of cards and all the time my guests forget their cards or lose or don't remember their balance.
It took me only 2 hours to create and start using this tool.
With Boomerangme I found a key how to save money on printing cards and get into customers phones and directly to apple wallet or Google pay with digital loyalty bonus card.
Now I'm so happy that my guest pass through registration in 20 seconds themselves and receive bonus card of my restaurant in wallet.
I can communicate with them using free push notifications also automatically wish a happy birthday and remind them of their next visit.
And it is very easy to distribute:
- Print once sticker with QR
- Share a link to a digital card on social media or WhatsApp
- Happy customers can share with their cards directly from wallet and receive referral bonuses.
Amazing, now more than half of my guest using loyalty cards and become spend their bonuses with repeated purchases.
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