"Our kids absolutely loved it"

Our kids absolutely loved it. We never had to leave the house. They were swimming, playing in the arcade, or watching movies in the theatre room the entire time.

"The house was great - the area was full of loud parties!"

The house we stayed in really met our needs and was a lot of fun. We loved the theatre room. There were some things that weren't perfect but the management company and Villatel took care of those pretty well. When I saw that Jeeves was the rental company I was worried as I read many bad reviews. That was not our experience at all, they did a nice job responding to us.

My biggest issue with the home was the partying going on around us. Every night there was loud, big parties at houses next to us or near us. In fact, one section of our party left Sunday at 4 am. On their way out of the development, there were about 60 people partying in the streets. They moved slowly to allow for their vehicle to pass through. There were cars on both sides of the streets and in the Suburban they rented they could barely get through this throng of people partying at the early hours of the am. In pulling out of the neighborhood, there was a sheriff sitting in a car around the corner keeping an eye on the gathering. I am sure it was too big for him to break up safely.

On a family vacation I would not stay in this development again. If you want a party atmosphere and are okay with loud parties near you, this is the place for you.

"Beautiful"

Beautiful, clean home and community! Easy access to resort area as well as Disney and the parks and the convention center due to being centrally located in the middle of it all. Villatel host was quick to respond to any messages. Will stay again!

"Some quirks but overall fantastic"

Overall, the house was amazing and a fantastic option for a large group of extended family. We would definitely stay again. There were little things however that were quirky yet the property management came quickly to address. The parking however was crazy. We were told ONLY two cars and we could ONLY parking the driveway. The funny thing about that is that there were SOOO many cars parked all over the place in the community. Some houses had 4+ cars creatively parked in, on, and around the property. So that was inconsistent and confusing. The video games and activity table were definitely fun but they were SOOO LOUD and we could not find a way to turn the volume down. Overall, it was a fantastic place to stay and we would definately recommend it to all!

"The house is spacious and beautifully…"

The house is spacious and beautifully appointed. However, one washcloth for two people for one week is ridiculous! Two hand towels and three bath towels is also insufficient. No Kleenex, no paper towels, no salt or pepper. Two dishwasher tabs, one coffee filter. All of these are outrageously insufficient for the number of guests in this house. Only being allowed to place one garbage bag each day is also difficult.
Everything else has been wonderful and we will rent here again.

"This was my best vacation ever"

This was my best vacation ever, the house was beautiful and clean it has anything you can imagine to have fun. My family had a blast, I can’t wait to do it again

"Everything was great with the house…"

Everything was great with the house except parking. It was crazy how i rented a 10 bedroom villa and had only 2 secured parking spaces. Other cars were parked Right in front of the villa that I was renting which meant I had to park way down the street due to villatel telling me parking spaces were first come first serve.

"We enjoyed a family gathering for one…"

We enjoyed a family gathering for one of our children's gender review. The Villatel home housed all 5 of our families comfortably and lived up to its promise of a safe environment during COVID 19, with all the amenities. The pool, outside kitchen, sports room, spacious rooms, fun kids theme bedrooms and arcade room were enjoyed by everyone! We felt safe and had a great time! There were a couple small issues that were resolved promptly! Planning our next reunion!!!

"Good design but bad service"

I stayed at one of their houses and while the house was excellently designed/decorated, the service left me quite disappointed. The pictures you see of their houses look great but you might have problems when you arrive like we did. We arrived to find the theater room in disarray with furniture upside down and a very bad smell. Lights didn't work in a couple of the rooms. There were ants throughout our stay and those ants infested some medically important food for one of the people staying with us. The racing game stopped working while we were there. Handles were loose on a couple of doors. There was unused Spectrum equipment left on the counter when we arrived as well as a missing TV remote to one of the TVs. Some of this stuff isn't a big deal but other things like lights, turned over furniture and bad smells are a big deal. As well as having to figure out how to replace specialized food after it had gotten infested by ants. The frontline office people I talked with while I was there were helpful and tried their best but when I asked to speak with a supervisor my emails and calls weren't returned.

"Unreal noise, beautiful house"

The house itself was lovely and as advertised, though it could use a few more towels. The issue was the incredible noise coming from the neighboring rentals - it would be hard to describe just how terrible it was. We were unable to use the children’s bedrooms in the back of the home (the cute theme ones) because the bass of the music coming from the other homes literally shook the house until approx 3am every single night, and those back rooms were as if the party was inside. The music and shouting/laughing was just insane. We called and tried to ask for help, but nothing was done. Such a shame because otherwise we would love to return.