"I wish i could put 0 stars"

I wish i could put 0 stars.
This company is a vile disgusting company. They are misleading with their policies and are taking advantage of students. They told me and my flatmates our bill was capped then when the contract ended started claiming that we all owed over £90 each, even though everyone paid their bill. And when we didn’t pay it threatened to take us to court with a CCJ. Don’t bother with this company

"Pay Olivia more "

Olivia was more then helpful she was kind and in a world of bills and stress she made the process of revising my bills a lot more bearable I had already spoken with her colleague Victoria who was also a great help both of them deserve a raise

"Send me my bill at 12.20pm today being…"

Send me my bill at 12.20pm today being 16/12/2024 at 15.20pm I received a email followed by texts so did my partner saying our bill was outstanding you get 14 days to pay the bill not 3 hours had nothing but issues with this company they seem to have no clue what they are actually doing disgusting.

"Under no circumstances use Huddle "

Under no circumstances use Huddle , they prey on students , overcharge and then threaten court !!!!!

"It was easy to join and get everyone to…"

It was easy to join and get everyone to split the bills

"Good experience."

Good experience.

"Bryan was an absolute legend in sorting…"

Bryan was an absolute legend in sorting out in 1 phone call what it took huddle over 2 months and didn't. Give that man a huge pay rise. Thank you Bryan

"nothing is ever free"

I am a student at uni, who was looking to move into a student house with some friends. but after some looking, we decided to live in private halls again. But while looking for houses, we looked at bills. And came across Huddle.

After looking at their website for a ‘free’ quote, I was signed up onto a contract without my knowledge.

The address listed in the ‘account’ wasn’t even the one I lived at.

I then started receiving emails saying I owed £500 or so for unpaid bills. And that I needed to input some payment details online.

After realising what they had done. I was emailing back and forth for a month trying to explain that I didn’t even live there, I don’t use their services, and I was unaware I even had an account.

They kept ignoring me over email, but eventually even said that they had contacted the letting agents of the other property and can confirm I don’t live there.

Even after admitting they know for a fact I do not live at the address, so therefore it couldn’t possibly be me who had racked up that much debt. I still had to pay the money, as well as a £30 cancellation fee. PER UTILITY.

I was fuming to say the least.

Now I’m more annoyed than before and broke. All in all £670 down the drain.

AVOID. AVOID. AVOID.

"10/10 experience with huddle"

10/10 experience with huddle! They made my first moving in experience a breeze! They completely sorted everything and I’ve never had to worry all whilst paying a fair price! I could not recommend them more!

"easy to use "

easy to use and have had no issues in the two years of using huddle