"They fixed my issue with site."

They fixed my issue with site.

"Outstanding professionalism and customer care"

The Admiral representative, Kieran Diaz, went far above and beyond to resolve the problem I was experiencing with AdBlockers. Not only did he engage with me during two ZOOM meetings which he set up, but he also had multiple discussions with colleagues to find a resolution. The problem was completely sorted out, thanks to Kieran's professionalism and high standards of customer care.

"I needed to cancel my Mediaite…"

I needed to cancel my Mediaite subscription, simply because I couldn’t take any more Trump news (it’s an excellent site), and the people who helped me were wonderful — prompt response with zero runaround. I’ll be back, thanks to them.

"When I see Admiral I leave the site"

As soon as I visit a website that uses Admiral I just leave right away. Their consent management is awful, it is borderline blackhat. I take it as they put a lot of effort into making it as difficult, annoying and time consuming to opt-out for visitors. The lists of partners can be in the thousands, and there is often no "withdrawal consent / decline all" button.
Admiral is by far the worst consent management tool out there, and any content providers who uses them should really look at finding a better option.

"Kieran was great"

Kieran was great, but they couldn't solve my problem so I had to cancel my subscription to the paper. That was very disappointing.

"Had a problem accessing WKYC"

Had a problem accessing WKYC, my local news channel, my adblocker would not let me in, messaged customer service, and in no time it was all figured out and good.

"Great Customer Service"

I had a Technical Problem and the Customer Support person clearly cared about helping me to resolve it as quickly as possible.

"Good Customer Service "

The staff answered all my questions and has good customer service.

Mark Carlson.

"I have never got a quicker response…"

I have never got a quicker response once I reached out for assistance. The suggestions that were given to me lead me to find what appears to be the source of my problems.

"I have had major problems with fraud…"

I have had major problems with fraud attempts on my credit card, which resulted 1n cancellations of several cards. On each occasion, I called Admiral support and got help from Kieran and Sara. Both were very helpful, patient, and courteous and were a pleasure to work with. Both are real assets to Admiral.