"Very polite man help me step by step…"

Very polite man help me step by step with what I needed to do .

"Pleasantly Surprised"

I was pleasantly surprised that Guaranteed Car Buyer paid me exactly what they offered for my car with an engine issue.

I was expecting an awkward haggling experience out in the cold but after the driver submitted the pictures, Tony rang me back and paid what the offer was. The payment came through in a few minutes.

The price offered was the highest quote I found and I believe very fair.

There was a slight hitch when the winch broke on the truck but apart from that everything was done in around 30-40 mins.

I was a bit of wary of all the positive reviews but they must be true!!

"Brilliant"

Brilliant company to deal with

"Selling my car"

My experience with guaranteed car buyers was super easy and stress free!
They were always happy to help and explained the whole process to me throughly so I understood what was going ahead.
Would highly recommend to anyone who’s looking to get rid of their car in a hurry!
Picked up on the same day and got my money in my back within 4 minutes of them telling me they had sent it.
Very reliable and great customer service!

"The whole process of selling my vehicle…"

The whole process of selling my vehicle was straightforward.
Thank you

"No hassle quick and easy"

No hassle quick and easy. Money paid straight away excellent service

"Not the experience promised at all"

The collecting guy was fine. He arrived half an hour late but did contact me in good time to say he was running late.
He took photos of the car and FSH paperwork. After a long wait, It turned out the guy had taken a picture of an invoice for a tyre [but i wasn't to know that] and he wanted more so more photos of other service records were taken. After another wait, I got a call querying the paperwork further. The car has been fully serviced throughout by the Ford dealer that it was bought from. He didn't seem to understand that cars have longer than annual service intervals these days. In fact he didn't seem to understand much at all about what he was looking at.
By now this was not feeling 'HASSLE FREE' After about 3/4 hr we got onto the bodywork which I had fairly and reasonably marked as average. It definitely wasn't excellent and definitely not poor = average. Because of a small defect in the bumper [that I hadn't ever noticed] he tried dropping the price so now it is not 'HAGGLE FREE' and it is not the 'GAURANTEED' price promised repeatedly in emails and texts. At this point I threatened to pull out so he spoke to manager and came back and agreed the 'GAURANTEED' price also adding that the difference was not worth arguing about.....?
The process took an hour and half and was a long way from what this company is selling itself on.
If the business needs intricate details on FSH paperwork then I would have been happy to email it all over ahead of time and the pickup. If it wants to know the precise number of scrapes [we went from two to three [the rest of the car being at the excellent end]], then it needs to spell that out but it doesn't and if it doesn't, then it shouldn't quibble at the pick up time [which it implies doesn't happen but I can tell you that it does]. Very poor service was indicated to them on their own feedback email but no one has been in contact and after my experience, I'm not really expecting any.

"Very happy with the service given they…"

Very happy with the service given they do exactly as they say money in bank strait away would highly recommend very happy with service

"Great service and easy to use"

Great service and easy to use, Tony was a brilliant help all the way through the process, would recommend to anyone wanting to sell their car

"Excellent service from start to finish."

Excellent service from start to finish.
Was offered a good fair price for a non runner car.
Communication from Tony and the guy who collected my car was fantastic.
Collection of the car was quick, easy and hassle free.
Money was in my account within 5 minutes.
Would highly recommend.