"the hotel was closed... I need a refund!"

This hotel was abandoned !!!! a neighbouring house said it has been empty for weeks as the tenant has "done a runner"... no answer on the phone number provided.
THIS PROPERTY REQUIRES TO BE IMMEDIATELY REMOVED FROM YOUR WEBSITE
I will be pursuing refund of the £150 already paid.

"First time"

My first time on this site and everything has gone fine so far.

"pensioner"

Even me as a pensioner managed to make a booking

"A smooth operation."

Easy to book on line, and allows early access - excellent.

"Rude owner"

I arrived and was met with a rude owner who was not expecting me. She had no knowledge of my booking and stated that although I had booked for 2 people it was a single occupancy even though it had a double bed and a.single bed. She accused me of having consumed alcohol when I had explained I had driven from liverpool (I feel that this was discrimination) and stated that I was being rude when all I had done was arrive and be met with hostility. I then had to pay an additional £20 for my partner although I had booked for 2 people. We were staying one night, not having breakfast and therefore the £20 additional fee was for what exactly? She advised she did not allow alcohol on the premises (we had a few beers and nowhere did it state alcohol was not permitted) and told me that she was not prepared to refund me the money I had already paid therefore I was unable to go anywhere else. I am disgusted with the way I was spoken to and looked down on. This has ruined my evening.

"Kevin and Nicola"

The bedroom was really nice, clean and tidy the host's were very helpful we would certainly use this accommodation again only downfall was the note stuck to the wall explaining how to sort the toilet problem out surely it would be much simpler to have the toilet issue sorted

"A faultless short stay"

We were only in Southport for a brief 2 day, 1 night stay, but we had a wonderful time. Both rooms were beautifully appointed, spotless and ultra comfortable, and the welcome we received was as warm as any we've ever had. The 'full Engish' was a masterpiece and very generous, and there were many other options available. The attention to detail and generous room facilities put many a large hotel in the shade.
Absolutely no hesitation in recommending John & Shirley's Edendale House to anyone - friends or strangers alike.

"easy site to use"

I found this site very easy to use and uncomplicated have used before

"EASY AND FAST"

EASY AND FAST

"PERFECT"

Thank you so much again for prompt, efficient and reasonably priced service. Will use again