"Fawlty Towers in Bucks"

Following our stay at The Ciltern Hotel and Restaurant, Princes Risborough, Bucks, we were left with very mixed feelings. Upon arrival we were told that our room was not available as the previous guest hadn't left. We were shown to another room, but before our bags hit the ground we were whisked out again as that room wasn't available either. We were then offered our original room where we found the previous guest's bag awaiting collection, his toiletries in the uncleaned bathroom and later, his PJs in the bed. We were reluctant to open the wardrobe in case the guest was hiding inside! The manager bustled about in a way reminiscent of Basil himself, rectifying everything as quickly as he could. We then had no key to the room and had to be escourted to and from our room until the key was returned by the previous guest. As this didn't occur until after we'd retired for the night, the manager had to put a note on our door asking the guest not to enter. I took the additional step of placing a chair under the door handle too! One final warning if you do decide to stay: when leaving your room, hide any newspapers that you are reading, as the housekeeper has a tendency to remove them from the room. Despite all of the above: great food, lovely staff, and although I don't think a free drink was sufficient recompense, we needed it!

"Easy to book"

Happy with toprooms, easy to book and cheapest on the web. Also remember to go through topcashback.

"family party"

we had a great stay at this bed and breakfast room was very warm and bed was comfortable and warm room was nice and light

"Not quite what we were expecting"

A very nice place everything you would expect in a B&B Just the website did'nt make it clear to me, that there was a price for room only and it was extra for breakfast, Also it should be made clear that the final payment is cash only
This caused a minor problem for us other than that everything else was high standard

"the plumes redruth"

i would not say dont stay there but be aware it is basic, room above the pub so ALL noise can be heard unntil pub closes, also had to ask for bathroom to be cleaned which was done promptly, friendly people ,stayed 4 nights and no other cleaning whatsoever was done. Redruth the town is a bit drab but is a good central spot to stay if you want to explore gorgeous cornwall.

"VERY POOR"

AN EXPERIENCE NOT TO BE REPEATED

"Excellent site, easy to use"

We were planning a few days away in Northumbria and had no idea where we wanted to stay but top rooms was so easy to use and informative, and the accommodation we booked was excellent. Will definitely use again.

"Everything you need, a great B&B!"

Great location, spotlessly clean, lovely room, fantastic service e.g. Fresh milk in the room not cheap cartons, chocolate and bottled spring water, offered tea/coffe on arrival brought to our room with home made cake. Great breakfast, i highly recommend this B&B, and I'll definitely go back. Great meal at the Bistro in the village as well.

"Full discription of whats available"

It was an excellent service to view rooms and location available, our night stopover was most enjoyable, thank you.

"ok, could tell herons was managed operation"

the booking system failed as my original booking had to be transfered to another location. Thia was efficiently done but different atmosphere and missed the personal touch of a owner occupier