"Lovely makeup and I love the lipstick…"

Lovely makeup and I love the lipstick style foundation.

"Sparkly eyeshadow"

The glitter eyeshadows are beautiful & so sparkly

"Items never delivered"

Items never delivered

Placed the order over two weeks ago, it's not been marked as dispatched, nor has there been any updates to apologise for any delays in shipping etc.
I've tried to contact the company through both the Shop app and through their own email and had no reply via either platform. I've had more emails through about rating their service than I have about the whereabouts of my actual order. So far I'm simply £30 down with no idea if I'll ever get my item, or a refund.
Not my first time buying from this company, and usually everything's been fine, and I'm not one to leave reviews normally, but given that they sent me an email requesting I leave feedback on my experience whilst my item is still missing, I have left one in this instance.

"Item didn't arrive on time"

Item didn't arrive on time, twice I asked for a refund, with no response, then I received 3 items, none matching the item that I did want, I ordered a burgundy eye glitter, got sent red, grey and a brown lip liner, and all I wanted was refunded.

"Beautiful shade of blue eye shadow"

Beautiful shade of blue eye shadow, easy to apply. Will be buying a spare. Arrived quickly.

"The products are as always packaged so…"

The products are as always packaged so well and arrived safe and well. Just what I wanted and also the free lip pencil wow! Thanks. Can't wait to see what the brand do next!

"Ashcosmetics has the best foundation…"

Ashcosmetics has the best foundation sticks I have ever used before.
Quality products.

"So sad to see you close"

So sad to see you close. Wonderful products and amazing service. Good luck for the future. 😃

"The quality of the items are great as are the prices"

The quality of the items are great. It's such a shame that this is my first and last opportunity to purchase them! But I'm equally happy to have done so.

"Service not to be underestimated"

Excellent service and delivered in timely manner as stated at time of purchase