"Truth"

There should be more information sent hue Michael we have in our pension , where it is being invested and what are future could hold with our pension

"hard to get hold of"

hard to get hold of, late or no reply to emails

"I have not been able to log into my…"

I have not been able to log into my account for six months.You have some bug in the system. This is unacceptable.

"I found the use of the website easy to…"

I found the use of the website easy to follow,the instructions seem straight forward and weren’t difficult to understand,I only go on to check my pension total

"The information was not self…"

The information was not self explanatory and user friendly. Needs to be more basic and simple for a layman with visual pictues and word based. Thank you.

"I cant send a contact email within the…"

I cant send a contact email within the evolink/bluesky portal ??

"Since leaving a company and working for…"

Since leaving a company and working for myself have had no contact on how to pay into my pension from my earnings.Also my pension pot seems to have under performed in comparison to my other pension.

"Got this pension through the JIB…"

Got this pension through the JIB scheme. Good pension, always paid on time, excellent administrative team, always deal with concerns quickly and issue regular statements. Defiantly recommend.

"I m happy to work with this agency"

I m doing job in care home as part time. when I start job with this agency I will leave another job

"The web interface is very poor compared…"

The web interface is very poor compared to other pension companies