"Go here for all my spare parts"

Go here for all my spare parts. Staff always friendly and knowledgeable. Would highly recommend

"Excellent, as before."

Another excellent service from this local independent store. Due to an accident with our previous oven, we needed a replacement asap- two weeks before Christmas! Empire Stores did it again: obtained the oven I chose, advised what was required to fit an electric as against our gas oven and arranged fitting to suit our tight schedule. Initially, the oven wouldn’t fit the space due to the positioning of the gas tap, but thanks also to both our super electrician and gasman ( who came at the weekend, first day of his Christmas holiday) and Andy from Empire, who came for the second time on 23rd December, we had a Christmas meal. Oven itself has pros and cons, I’d not have chosen electric had there been a viable choice but the service from Empire could not be faulted. Lovely pleasant and efficient people who were so helpful. I would wholeheartedly recommend, especially if your order is not 100% % straightforward; Empire will go that extra mile that the big companies will not.

"Great service from James "

Spoke to James as we needed a new washing machine and his service was great. Great to speak to on the phone, quick and efficient service and washing machine sorted and delivered promptly.

Would recommend!

"Supporting local business..."

Supporting local business...
Excellent service..Went in for a Indesit tumble dryer..None in stock..Ordered Monday delivered Friday.
Excellent customer service. Competitive prices..High recommend.
Pauline and David Eyers

"Supporting local businesses"

Lovely local business, always really helpful and will help you with solutions when needed. They have ordered in spare parts I have needed a few times now and also offer advice and talk you through best practice. Laura was especially helpful and showed me how to find model numbers and even came to my home to help me install an element in cooker for no additional cost. Above and Beyond service.

"Very helpful will always go to empire…"

Very helpful will always go to empire spares from now on thanks

"Was easy to order then phone call man…"

Was easy to order then phone call man on phone was super great prices delivered in couple days

"The level of customer service is…"

The level of customer service is outstanding!!! Went out of their way to exceed my expectations!! One of the few times in my life, where I have had world class customer service

"electric double oven"

I purchased a electric double oven from this company and pleasantly surprised by the excellent quality of service that was provided.
Within 3 hours of making the purchase the oven had been delivered and fitted; the old oven and all the packaging was taken away.

"Brilliant service…"

We ordered a Bosch fridge/freezer last week and arranged for delivery for today. Had a phone call from company to say appliance would be delivered that afternoon. Very impressed with service. Arrived on time,unpacked and installed with no issues, by polite and efficient staff. Many thanks Empire Spares.