The Baby Scan Studio

Health & Medical
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204 reviews
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Customer Reviews about

The Baby Scan Studio

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chloe foyle-york

5.00/5.00

"Great service"

Great service, I had Shradha Amin for my express gender scan. She went above and beyond, explaining all organs for reassurance (which wasn’t part of my package) very friendly and made me feel very comfortable.

Highly recommend! This was my 3rd visit to the baby scan studio and it never fails on service :)

30/09/2023

Sarah Walsh

5.00/5.00

"Lovely welcoming environment and made…"

Lovely welcoming environment and made me feel so comfortable

30/09/2023

Karine

5.00/5.00

"Really gentle and considerate…"

Really gentle and considerate sonographer and staff. Pleasant surroundings when waiting.

24/08/2023

Georgina

5.00/5.00

"I found the staff are all so lovely and…"

I found the staff are all so lovely and comforting. It was a very professional experience.

15/06/2023

Miss Hamid

5.00/5.00

"The clinic staff are so friendly and so…"

The clinic staff are so friendly and so helpful and the appointments run on time. Cathy was my sonographer today, and she was so lovely and talked through everything and answered any questions we had - she was brilliant!

24/05/2023

Maria

5.00/5.00

"Beautiful experience"

Great location, beautiful clinic, professional staff. Cathy was so gentle, helpful and didn't hesitate to answer any of my questions.

22/03/2023

Anne

5.00/5.00

"Amazing service for peace of mind and…"

Amazing service for peace of mind and fast diagnosis. Sylvie was friendly, empathetic and totally professional. She explained every step of the way and more throughout my painless ultrasound procedure. I recommend 100%

20/03/2023

customer

5.00/5.00

"I wonderful experience with Cathy"

I wonderful experience with Cathy. Extremely warm and explained so much every step of the way during the Early Pregnancy Scan. Highly recommended.

03/03/2023

Chelsea Wisdom

5.00/5.00

"7weeks 15+1weeks scan"

Me and my husband came here for our 7 week scan and our gender scan. Both times we were given a very warm welcome by the receptionist and sonopgrapher. Both scans were very well explained. Definitely reccomnned.

13/01/2023

Lauren Mcguinness

1.00/5.00

"I am completely horrified with the baby…"

I am completely horrified with the baby scan studio in Marlow.
I had my scan and was told I would receive a text with pictures and videos, it materialized that they actually sent my private scan pictures and videos to the wrong number and then couldn't recover the videos. I had to text a stranger to ask them for my pictures and videos because the staff were not willing to help. Further more I sent an email explaining this and all they could say is they would investigate still no apology for the horrific experience I encountered and no offer to rectify the issues.
Seems to me it's run by children who have zero professional approach when coming to a customer complaint and how best to handle it.

I would not reccomend the baby studio Marlow! Save yourself the 89 pounds.

19/12/2022
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