"I still not receive my order that i …"

I still not receive my order that i placed a month ago, luckily I use paypal for payment.
I tried to contact the seller but the seller never respond.
So I escalate the issue to paypal to refund me and cancel my order.

What a waste of time.

"MISSING ITEM from my Package"

DO NOT Order from this company!!!! I never had any problems in online shopping before, but this company it's so terribly bad... the shipping was fast, but there are 3 item that missing from my order! Where are they ??? I paid for everything but where's the rest of my package?
I had tried email them like 3 times and call them too, but no response! 😡

"DO NOT ORDER FROM HERE"

I ordered from here...they sent the wrong item...never returned my calls or emails...even took screen shots of item online, order and what was received. Don't waster your time and frustration ordering from here.

"This company sucks."

It takes forever to get the shipping status. And I posted asking the owner about the status on Facebook..never responded. Called..left a mesage..nothing..
The most unprofessional seller I've ever encountered. They think they don't have any competitor. I'm just gonna start buying Indonesian stuff from Ramayana store instead.

"Deceptive selling practices"

We have ordered a product that was to be from Germany. Instead, they sent one made in China. They think we would not notice. The company replied to us that we should get over ourselves because it was a bottle of sauce and told us that they do not wish we shopped at their store any more. How cute, lol!
We are in the processes of contacting US Customs to make sure that they are not brining products to US that have wrong country of origin and advertise them as something else than it truly is. That is deceptive.

"very disappointed"

very disappointed, many stuffs out of stock. They have stock in large order but not a single one. Weird thing if guys buy one single item in sale, price cheaper the order 3/6 unit. The don't discount those 3 & 6 unit as well.
I just ordered $95up value and used 15% discount but still got surcharge weight (actual weight in my purchased history show 17,9lbs). If i don't apply 15% discount I'll not get surcharge weight. So my half 15% discount they used for surcharge weight.

"I warn you do not buy from them!!!!"

I never had any problems with them until now. I order my favorite Indonesian items from this website on Sunday, July 24, 2016. I never got any confirmation about shipping information. I am waiting for 2 weeks, still no confirmation. Checking their website again, it is said packaged but never have the shipping information. I sent the email, no response. Complain to their website, no response. Call them, no response. Post my message in their facebook page, they removed my post without any resolve. Finally, I cannot stand it and call my credit card company. If you have bad management, then please don't charge anybody's credit card. It is just FRAUD!!!!!

"Very good service!!"

I just got my packages today and they all in the good condition!!
I'm so happy with the service!!

"Do not buy from them"

I placed 3 orders from them. First two was alright but the last one was unacceptable. They selling you old rice that full of bugs and brown powder in the bag (AKA very old). Canned food were all bent and udon started generated brown water inside. When you look at the expiration date, everything is 2-3 months before it expired. I also order 2 canned of veggie but send me something different.
I tired to contact them but no respond.
So DON'T even think to buy from them!

"Great service"

I ordered 12 jars of Dragonfly Tom Yum paste (I can no longer find it in San Diego anywhere). Placed order on 2/17. Advised package would be shipped within 10-14 days. Rec'd email on 2/24 that my package was being shipped. Rec'd package on 3/1 as promised.

Entire order was well packed! 100% of glass jars made the journey just fine.

Will use this company again to order hard to find items in the future!