"My stand-up desk experience."

Bought my desk from Oako at the beginning of lockdown 2020.

I opted for the mahogany with electric legs to make it a stand-up desk.

The quality is brilliant and my experience with it has been life-changing as someone who works from home full time.

I had to request a new control panel from them as mine became faulty but this was dealt with brilliantly and they sent me a new replacement almost immediately.

"I am extremely happy with my purchase"

I am extremely happy with my purchase. Shipment took a while for the simple reason that desks are made to order - definitely worth the wait. Ordered on 6th August, delivered on 13th September. Delivery was ok but kinda hard to follow as products seem to be shipped from Eastern Europe by a company specialized in bigger packages. The desk looks stunning, very high quality, very well packed and the mounting instructions were very clear. Took me about an hour to mount the desk.

"Delivery took almost 2 months (website…"

Delivery took almost 2 months (website says 20-25 working days). Delivery company wasn't provided with the house number and had to reschedule delivery, for which they charge extra. Something is broken with the logistics and the delivery process

"Very poor delivery service - avoid."

Really dreadful experience. I am writing this to warn others and advise you to take your business elsewhere.

Long delays in order processing but this was ok because we liked the look of the desks. With hindsight wish we had paid more attention to some of the negative reviews online which highlight poor delivery experience.

Order initially lost by shipping company and only after several emails did they acknowledge it hadn’t actually left country of origin (these desks are made in Latvia not Denmark). Seemingly they had just forgotten to ship it and I was given some excuses about UK customs.

Desk shipped via Poland and Germany and eventually arrived in UK. Arranged delivery date - no specific slot given and told it would be 9-5. Annoying but ok.

Around midday a resident of an adjacent street came over to ask why a pallet with our name and address on it had been abandoned on their drive!

Wrong street name and wrong house number. Delivery company were not apologetic and sounded annoyed with me for challenging them on this, but agreed to send courier around to remove parcel from said driveway.

Courier brings parcel to correct address at which point on closer inspection it becomes evident there is significant water damage to the parcels and the boxes are damaged. Driver eventually agrees to take parcel back after significant verbal abuse.

Having been threatened in advance by Oako that if we accepted a damaged parcel we would be responsible for any problems we were, however, forced to decline the delivery. Eventually after 24 hours Oako acknowledged the courier still has the parcel and issued a refund. This was delayed by the fact the courier had signed the delivery sheet himself and ticked the boxes to say everything was fine!

Due to fluctuating exchange rate I am left £50 out of pocket and still without any desk...

Feel really sorry for the manufacturers in Latvia as this is in no way their fault but the service here was let down by a really poor delivery company.

I would strongly advise you to take your business elsewhere as unfortunately the setup for getting your desk to you is not functional.

The saga detailed above took 2 months.

Edit: In response to Oako’s reply. I don’t live in Ireland, or anywhere near Ireland. If you sent my order there initially, that might go some way to explaining the delay.

"Stunning table and great customer…"

Stunning table and great customer service!
I damaged a leg while moving homes and the Oako team has been great in providing a replacement and supporting me with the tech issues I had.
The standing desk is very sturdy and the wooden looks amazing.

"Top Quality Product"

The quality of the table is top-notch. The service and communication were excellent. I can really recommend this table!

"Outstanding customer service and great products"

Sometimes mistakes happen. The desk surface had a rather big repair in the center. I was not sure whether the issue was worth a claim. So I got in touch with OAKO who apologized immediately and sent a new surface!
Now I have a flawless desk surface and a fitting cabinet. The desk is a real masterpiece. I love it.

I would highly recommend OAKO.

"Outstanding Customer Support + Amazing Product"

Oako's Product is elegant and high quality and I am very happy with my purchase.

I want to highlight the exceptional customer service they provide. My desk had a malfunction and upon contacting customer support they dispatched a replacement the same day, free of charge and even send me some more polishing oil for my desk. The communication was timely, precise and friendly. 10/10 and combined with the great product, I would highly recommend them.

"A work of art of a desk"

Wow what a desk, every day when I walk into my workroom my mood is lifted right away when I see this work of art of a desk. It feels so nice when you rest your arms on it and the attention to detail is really extraordinary. All these little structures on the table are beautiful and many of my friends ask me where I bought it.

I can definitely recommend buying one of their tables as they are very well made, look beautiful and the service is really great too. Maija in particular was a really great support when I needed it. They were really friendly and always went the extra mile to make the whole process a great experience for me.

I would definitely buy another one!

"Oako Denmark's Outstanding Desks"

Oako Denmark has excellent desks, I have just have bought the Mahogany colour and I am excited to say that the colour and the quality of the desk is superior. Also the customer service and follow up by Maija was outstanding. I recommend anyone who is thinking to buy a stand desk to take a look at their desks on their webpage.