"After a week"

After a week, Stephan did respond and his instructions fixed my problem immediately! To be fair, I had no problem that required attention for over 2 years, which means the company does have top quality software engineers. I was always happy with the overall product, just not with getting assistance when I needed it, which has now been corrected.

"I have used their different Programs…"

I have used their different Programs for years and I also have a number of Lifetime Licenses. I just had a question about my Email Address for my License and Stefan answered me back within a couple of minutes and had everything straightened out for me already. I would highly recommend jv16 PowerTools. The Program and their Support is excellent!!

"The new JV16, with the system fixer is amazing!"

This new version with the system fixer is amazing! Apparently, I was missing a C++ version, and JV16 found that it was missing, and clicking their link took me to the web page where I could download and then install the correct version. I've used and owned their JV16 software for well over 10 years. In the past, they have been the only registry cleaner that I've had success with year after year, and I have tried others to compare and wound up with problems.

"Doesn't work at all"

I can only believe the program does what it says as I can't check. I just lost 10 minutes downloading, installing, subscribing etc. Your website says "Start your 14 day free trial". Email says "To begin download of your 14 day trial, just click the button below." but when I want to use the software it says "If you want to complete this operation, you need to buy a license." I'd happily buy a license after the trial period if you were honest from the beginning.

"I've been a long time user"

I've been a long time user, but needed help changing my email address.. Stefan was very responsive and helpful - got me back up and running quickly. The product has gone through many iterations since I first purchased a lifetime license, but the support has always been top-notch, and the product keeps getting better

"I love this software!"

I have been using Macecraft Jv16 for over a year now and it is so much better than my previous CCleaners. It is non-invasive and they actually have a Customer Service group that reach out to you if you need help and provide the necessary help and support. I will never use anything else.

"Using JV16 for around 20 years and no issues"

I have been using JV16 for around 20 years, and RegClean, its predecessor before then. In its primary function of cleaning up the registry, software remnants, and making Windows work better I have had absolutely no issues. The hundreds of thousands of registry entries and files JV16 has identified as unnecessary and worthy of deletion have never been in error in my experience. I have nothing but praise for this product.

"I faced a licencing issue when…"

I faced a licencing issue when upgrading to the latest version.
I contacted the support team, and they responded in a professional and efficient way, with a solution to solve the problem (in this case, re-install the software).
Quick reaction and correct advices were very helpful.
I use Jv16 Powertools for more than a decade, and it has always shown to be a very efficient and helpful software.
I recommend it to all windows user.

"Very quick and attentive support"

Very quick and attentive support. Good, independent product, frequently updated. Better than anything else I’ve used for this purpose.

"JV16 has been a mainstay in my computer…"

JV16 has been a mainstay in my computer maintenance and servicing for many years. Never have had any problems after a scan/fix (settings on medium). I've recommended this program to many. (Give it a try, you'll like it!)