"Helpful customer service"

Helpful, patient and resolved the issue - great stuff Steph! Many thanks

"Great Customer Support"

Joe was really helpful, proactive and nice to talk to, which makes all the difference. Thank you Joe.

"Very polite and efficient service from…"

Very polite and efficient service from Joe. Turned out it was user error (me), but Joe was happy to support.

"Excellent service from Lynette today"

Excellent service from Lynette today. Was able to deal with my enquiries in a professional and courteous manner. I have to further praise how she was able to quickly verify confusing account information, even double checking that the explanation was 100% correct.
A credit to the company.
Many thanks

"Very professional and courteous service…"

Very professional and courteous service supplied by Daisy

"Digital phoneline query"

I was having problems understanding how to use the new digital phoneline I'd purchased, Charlotte Green from customer services helped me through the information and clarified matters in a friendly and helpful manner. Thank you

"Stephanie was quick to answer the call…"

Stephanie was quick to answer the call and was very efficient in sourcing and supplying the information I requested and in addition supplying material that I needed to get back to the customer with.

I called in yesterday and it took 10.59 mins to answer the call. Big difference.

"these guys keep getting better"

Since my last review around a year ago, the service has improved massively, Gemma continues to impress with Lynette, and Fozia also really helpful when I can.
Pricing we get for our charities is lovely and where some processes can be clunky, but the guys always help where they can!

"Excellent service from Daisy"

Beth Rossi always replies swiftly and is very efficient. She is also always very professional and always resolves problems quickly.

"Amazingly efficient service once again…"

Amazingly efficient service once again from Beth Rossi yesterday afternoon. My request was actioned and confirmed within 10 mins. Thanks Beth:)