"Not a reputable wine company"

This company pretended it was "Wine Selectors", which it is NOT. Wine Selectors is reputable.
Wine Vintners, Wine Concierge, Wholesale Vintners, et al, are all the same company. The wine is bulk purchased, bottled under some fictional label and is really awful, unpalatable and not even good cooking wine. The giveaway is "Wine of Australia", without a vineyard on it. Nominally from a business suite in St.Kilda Road, Melbourne. Be warned, stay away!!

"SCAMMERS"

Yep - also got scammed.
Their consultants are AI voices.
No way can you speak to a human and their emails are totally ignored.
Bye bye $228!

Next day….
Received their response below.
Funny - I’ve already reached out to the phone number and email supplied!!
NO RESPONSE FROM THEM!! They’ve had 16 days to respond to my very first phone call and subsequent calls.
They’ve had 6 days to respond to my email.

"Predatory selling"

This company continues to sell wine to my mother and hitting her credit card for money. She is 87 and doesn't even drink wine! There are 9 boxes of wine that I need to return. Next stop is the ACCC.
I ha e called them and asked them to stop and I have cancelled my mum's card and still there is another $218 charge on her card. The third one this month!
I have emailed all the labels from the boxes. We called them in September last year and asked them to not to call or send any more wine and here we are with another 9 boxes and charges on the card. I have asked them to contact me directly and still have had no response

"Scammers"

Scammers. Terrible experience.

"Great, if you like ongoing harassment "

This company has been harassing me since November 2023.
Initially stuffing up my order, they only sent something after it was forced through a PayPal dispute. This was over a month after I ordered. There is no fast delivery.
Ever since, I’ve received persistent sales calls. I’ve asked kindly, firmly, angrily, yelled and threatened to report them for harassment. I’ve told them I will never ever buy from them. Yet they continue to call almost daily, even though I’ve been told I’ve been removed from the list or “suppressed in their system” multiple times. They use masked numbers, so you can’t just block them.
You’ll notice they operate under multiple names. Just look at the different wine sites to see its identical content in different colour schemes and fonts.
Do yourself a favour and don’t buy from your company, otherwise you’ll have them for life.
If the company is reading this….take me off your list!
Update December 2024… this company is now trying to get my review taken down in any way they can. This is an honest review and on the correct business.
A few months ago I finally got the calls to stop after reporting them to multiple government bodies for harassment and scams. It’s illegal for a business to relentlessly harass in a way that they did. I let them know that I had and they finally got the picture.

"We just got scammed for $3468"

We just got scammed for $3468. If only we had read these reviews before hand, but we didnt. This is a total SCAM company operating a call centre out of the Phillipines. AVOID

Your ReportCyber Receipt

Thank you for reporting. The reference number for this report is: CIRS-20240626-218. You can provide this number to financial institutions or other organisations as proof that a report has been submitted to police via ReportCyber at cybergovau.

"No customer sevice"

Wines not delivered and no one answers emails. Chat bot also doesn't work. Have been waiting two weeks for 3 cases of wine. Impossible to speak to company. Wouldn't recommend. Is definitely a sophisticated scam.

"Don't be fooled by these guys"

Don't be fooled by these guys, scammers. Very sophisticated looking website. Ordered wine never arrived. They are a registered Australian Company. They even have a Victorian Liquor license number 36311221. However on ordering there are no tracking numbers issued, the listed phone number is manned by a bot, the email contact inquiry page is a sham. However because they are a listed company the more fraud inquiries that ASIC receives about them hopefully they'll get taken down

"BEWARE!!"

BEWARE!!! Do not buy from this website.
I bought a box of wine 13/8/23 thinking it will come on time 17/8/23 for a birthday party weekend , and guess what? Until now, they have not sent my wine, there’s no clear response to where is my order, no phone number, only chat or email, I tried tracking the wine but the tracking number they gave was untraceable. So frustrating!
I am now in a process of getting a full refund, let’s see how that goes.
I am tempted to even report them to consumer affair because they are misleading costumers online. Probably a scam.
Who ever the owners of this business needs to wake up.
Such a disappointment.

"Didn't receive my wines don't buy…"

I haven't received my wines don't buy from them no phone number, to call still waiting for my order of 12 wines ordered on 13th of July 2023 .