"The allocated appointment time was 5pm"

The allocated appointment time was 50 min, however my dog was ready in less than 30 min. I advised the groomer that my dog wasn’t keen on the dryer and she told me they would use a ‘slow dryer’ on him, but when I picked him up - he was still very wet! He is English bulldog, so it was required that he’s wrinkles would need to be cleaned and balm applied. The groomer just used a wipe to clean some of wrinkles and no balm was used. I paid for his nails to be trimmed but was told they didn’t need doing. He was not brushed either. While he was being washed, all that was used was an ordinary body puff thingy with a jug of soapy water?! I have tried to contact the groomer to discuss these issues but no return call has been made.

"Staff at Swindon very professional and…"

Staff at Swindon very professional and clean area and maintained

"Lovely staff and a well looked after…"

Lovely staff and a well looked after dog. Very happy

"Great service from start to finish"

Excellent service from when I first rang up, rang me back with a cancellation the same day to drop off and collect. Staff are friendly and very knowledgeable with some great advice for my dogs breed. Would highly recommend, I was very impressed.

"Amazing experience."

Amazing experience.
Unfortunately, I didn’t catch the name of our groomer, but she was absolutely amazing. You can see that she really cares about dogs and makes them feel at ease. Both of my dogs look super cute. Thank you

"Disappointing "

Took my dog this weekend for a full groom which she said it would take up to 45 mins we went off shopping and not kidding you within 25 mins he was done I find that a bit quick for a £40 groom and tbh he didn’t look as good as the other times we took him still got long hair between his toe nails cut too short I’m surprised they didn’t bleed and he didn’t really smell that fresh it was the quickest wash and blow dry ever think as it was the last one of the day they wanted to get off home won’t go there again

"Staff are so caring and passionate about what they do."

These girls are so caring. They really have a passion for what they do. I wouldn’t go anywhere else.

"Lovley lady my pup was nervous but when…"

Lovley lady my pup was nervous but when he left he seemed happy so I'm happy he looked and smelled fresh ☺️ great service 👍

"The ladies in there was great "

The ladies in there was great , give me some great information about me dog.

"Great groom great staff"

Great groom great staff