Diabetic Supply

Hospitals, Clinics and Labs
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87 reviews
Overall Rating
Customer Reviews about

Diabetic Supply

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Craig Davies

5.00/5.00

"Lovely ‘local’ company"

Really impressed with my order! Arrived on time and well packaged - have tried on my Not Just a Patch and I’m impressed- I emailed David a while ago and he was really helpful in recommending this product. Lovely customer service and love that they set this up from a personal story (similar situation to myself getting diabetes :( with their son) feels great helping a ‘local’ company. Will definitely order from again! Thanks guys :)

14/08/2021

Wolfdietrich Wohinz

1.00/5.00

"Ich habe die bestellte Ware immer noch…"

Ich habe die bestellte Ware immer noch nicht erhalten :-(

24/04/2021

JOSEPH JESUTHASAN

1.00/5.00

"They are very good in writing but not doing thier work!!"

They are very good in writing but not in their work! Just like the politicians! Bla..bla

24/04/2021

Laura

1.00/5.00

"I have written two emails to customer…"

I have written two emails to customer service. Never had any feedback!
The first (the same minute I placed the order) was about the order cancelation due to the fact I understood that taxes will be applied.
The second one about the return and refund - as I refused to receive the order (due to the taxes) and it was returned to sender.
Also still haven’t received any refund!!!!
Really not nice experience!

23/04/2021

Max van Kruysdijk

1.00/5.00

"I have asked two times for a refund…no refund"

I have asked two times for a refund because my order was sent back to you but i haven’t got a reaction nor my money back!

20/04/2021

Rs

5.00/5.00

"really hard to find blood ketones…"

really hard to find blood ketones strips. they arrived in time. well packed. overall very happy with the service

08/04/2021

Grzegorz Goraj

1.00/5.00

"I asked for contact multiple times"

I asked for contact multiple times. I tried to cancel the purchase, but they wouldn't. They just sent it without any comment. Terrible customer service - actually no customer service. I finally had to accept the parcel. Avoid at any cost.

06/04/2021

Paul Balea

1.00/5.00

"I was pay extra for express delivery but....."

I was pay extra for quick delivery and in exchange they don’t even answer to my question when I ask update about my parcel, I don’t have no tracking number, it’s not so professional, so I don’t even know updates about my parcel in this moment! I am looking forward for to don’t choose any more this company

29/03/2021

Robin Baker

1.00/5.00

"Order not completed"

All I have received so far is a box of lancetts, the rest of the order has not been delivered to this address.

Robin Baker

23/03/2021

Grant

1.00/5.00

"Starter kit not delivered"

I ordered and paid for a starter kit which contains 3 items. Only one, the cheapest item, was actually delivered. I emailed the company to find out what had happened but did not receive a response. When I phoned the company disconnected the call. I do not expect to get my money back from this company.

22/03/2021
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