"Address problem"

Although I updated my address online (and my account page shows the correct address), the order was sent to an old address, causing considerable inconvenience.

"Express delivery"

Express delivery

"Nearly choked to death"

Whilst the service etc is very good I unfortunately nearly lost my life trying to swallow a glucosamine tablet. Why in Gods name are they so HUGE? I even broke it in half but I CHOKED on that, couldn’t breathe for some time as it stuck in my throat, I panicked but thankfully a banging on my back loosened it and was able to spit it out.

I will not be ordering again and will not be taking my life in my hands again. Please be aware that these pills are ‘reasonably priced’ due to their size.

"My wife and I have been customers of…"

My wife and I have been customers of simply supplements for many years and have always been very satisfied with their products and services however our recent order for Vitamin D3 2000iu (2 x 120 tablets) are so small in size compared to previous ones. I understand it may not be the size that determines the nutrient value %NRV but we need a microscope to find them. Come on simply supplements this does not seem to stack up. Disappointed valued customer

"Glucosamine Sulphate 1500mg"

These tablets are so big I cannot swallow them, I am returning them to you after I tried and tried. I will go back to my other tablets which have given me no problems at all.

"Glucosamine sulphate 1500mg. Now too difficult to swallow"

The size and shape of the tablets has changed and i now find them very difficult to swallow without choking.
The old shape had rounded edges and a uniform width, this new shape has sharp right angled edges and is fatter in the middle. Not a good experience trying to swallow these whole.

"Fantastic Customer Service"

My save and subscribe order for Maxi-Joint Plus 1000mg for Medium to Large Dogs is currently out of stock until September. Spoke to Natalie who apologised for them not being available and was extremely helpful in suggesting alternative products. Not only was I able to choose one of these but she also gave me the discounted price although being an 'one off' order until my regular product is back in stock.
It's so nice to speak to someone that is friendly, informative and takes the time to help, fantastic customer service.

"Very good service"

Very good service

"Delivered as promised!"

Delivered as promised!

"Fast efficient service as usual"

Fast efficient service as usual