"Totally disorganised and unprofessional 1"

Total lack of communication from acceptance of quote, had to chase them when confirmed start date of 4/3/24, was approaching, asked for sample colours, still didn’t arrive after 5 months. Scaffolder was supposed to come on 1/3/24 didn’t turn up, then was supposed to come and look at site on 5/3/24 bearing in mind quote accepted in Oct 23, didn’t turn up again no explanation. When I spoke to MD he didn’t know why, very strange no knowing what your sub contractors are doing. MD said he was going to contact scaffolder and get back to me, he then emailed me cancelling the job, as if all this was my fault totally unprofessional. Be careful if thinking of using this company.

"False representations and sabotage"

The work started on 24 May 2023 to apply a Licata 1mm thin coat render system. They claimed they no longer use Baumit or Krend products. The 3 day job is unfinished because the operatives (not employees which was what I was told) had other jobs to do. On 2 June 2023, an operative told me that the work was finished. It was not. Not even the door reveals had been done. This is the area where the company surveyor said required the most amount of work because of the intricacy needed to render it (£3.2K for 1.5 walls). Now they are saying only adhesive can be used. The upper rear of the property has also not been rendered because they said they cannot stand on my neighbour’s roof ( they should not need to). The plinth started cracking after 2 days and the mesh is visible under an external wall insulation product that they applied instead of the Licata product. I was left with primer and topcoat and told to finish it myself. They did not protect my 4m wide doors because plaster was stuck on the glass (and door tracks) and simply covered with a sheet for the entire job. They left their unbagged trash incl food waste, cigarette butts, trash and hazardous materials in the garden. There was no quality control over the contractors. Approved renderers have pointed out the patchiness of the top coat and the problems that the plastered over weep holes and door drainage track will cause. The representations made by the directors before and during the work commenced were simply fraudulent.

Waiting for the MD of Licata to contact me regarding the remedial work required. Gathering quotes to fix the mess left behind.