A.S. Bikes

Transportation Access and Assistance
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79 reviews
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Customer Reviews about

A.S. Bikes

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James Thomson

5.00/5.00

"Sent an email query about broken…"

Sent an email query about broken throttle on my electrobike received a reply very quickly and that it could be replaced and as I live nearby it could be done same day.
Took it in around midday and was completed within an hour.
Very impressed with service it was a similar experience last time I had a problem with bike.
Cannot fault it.

04/07/2024

Nigel Bingham

5.00/5.00

"Mobility Scooter"

Fantastic small but sturdy scooter. Folds easily and fits in the boot without having to dismantle anything. Lovely family business and great service. I've emailed a few times and have had some lovely replies from Sam. Always helpful and quick to respond. Great getting some independence back too. Thank you.

03/07/2024

karen Prout

1.00/5.00

"Travelled over 1.5 hours to try out one…"

Travelled over 1.5 hours to try out one of these bike after being told to come back this weekend to find out they don’t communicate to each other the part needed or tools needed were not bought to the show. What a waste of time and money.
I’m sorry but you didn’t have the correct parts available to fit. Peter said he would try fitting a different size derailleur, I’m not sure this would helped as both legs would have been effected and not just the right leg, AND we had been already waiting a very long time.
If you promise to have something ready for someone on a specific date then that should be there waiting.

But I guess you don’t need or want customers with your very rude reply on here
Best of luck for the future

28/06/2024

Nicola Buckton

5.00/5.00

"Great bikes, lovely people"

Go to a show if you can. Great bikes ( you can try one out) Lovely people. Any maintenance issue is responded to with practical advice and help. ( unlike the majority of firms who immediately imply it’s your fault)

25/06/2024

James Boustead

5.00/5.00

"Great Service as ever "

My old AS e-bike broke down on holiday, after a quick call to AS Bikes managed to drop the bike off, had it repaired and courier back home. Excellent service from AS Bikes as usual

24/06/2024

Chris Bailey

5.00/5.00

"AS 26" Bike."

AS 26" Bike.
As a 65year old who has been using cycling to keep fit for the last 12 years I was surprised to find that Angina was the cause of my loss of form on the bike, especially on our Devon hills.
My AS bike has allowed me to continue the sport I love but to control the effort to a safe level using a heart rate monitor.
I find using medium power and changing gear is a good approximation of my former ability.
Not tried it yet but I'm sure high power with the twist grip throttle would be great for commuting or shopping.
Overall I am very pleased with the bike and the service from AS bikes.

23/06/2024

Susan Butcher

5.00/5.00

"Quality bikes we have 2 that we brought…"

Quality bikes we have 2 that we brought 8 year's ago and still working fantastic original batteries still working. Very excellent service from a very friendly professional team who are always willing to help even 8 years after our original purchase. Wish other firms provided this exceptional level of customer care and service. Recommend 200%. And more thank you.

14/06/2024

John Boyd

5.00/5.00

"First class supportEven after having our E trike for a few…"

Even after having our E trike for a few years the after sales service from Sam and her team is first class. They could show some bigger companies how its done.

11/06/2024

The Missus.

5.00/5.00

"Fantastic bikes."

Just returned home with our bikes after replacing our old A.S. Bikes, would just like to say thank you for all your help and support the bikes are perfect.

10/06/2024

Paul

5.00/5.00

"I had a minor issue with my bike 100% good service."

I had a minor issue with my bike, I contacted AS and within 24hours I had a response from Sam. A new part was posted free of charge.

Honestly I can't fault the sales and aftershaves service.
I definitely recommend this company to anyone who is seeking to buy an Electrobike 100%.

10/06/2024
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