"Very helpful chat support"

Very helpful chat support

"Dan was very helpful"

Dan was very helpful, knowledgeable and calm - hopefully it fixes the problem. Thanks!

"The client advisor was extremely…"

The client advisor was extremely pleasant and helped to resolve my issue with ease

"Sylvanus was the first and only person…"

Sylvanus was the first and only person from xln that knew what was going on and how to sort it out. Must have spent upto 4 hours on the phone on different times and was getting no where. This guy needs to be promoted as he seems to know what he's doing with lovely mannerisms.

"Forlan in the Tech Department was…"

Forlan in the Tech Department was absolutely fantastic! Very knowledgeable and, very importantly, very patient. We wish there were more people like him in the Company as we have found other departments severely lacking.

"Morons"

Morons, had a bloke call me to tell me I was wasting company money without even bothering to find out
a) What I was using
b) What I needed
c) Any info other than that I have 'Broadband'

Got the hump and hung up when I told him I wasn't wasting money and wouldn't buy their crappy system.

"Omar was very polite friendly and…"

Omar was very polite friendly and efficient giving me a happy experience so I am a happy customer.

I wish to add that Leo was also a very fantastic uplifting person when dealing me with me previously the last time I called

"Omar was very helpful but it took…"

Omar was very helpful but it took around an hour on the phone to get to him.
Omar was excellent very polite and helpful so 5 stars for him only 1 star for the phone taking so long to answer

"Great service from the Scottish…"

Great service from the Scottish gentleman that helped me! Thanks so much I was very stressed

"Thanks "

Thanks for the clear and concise information Daniel! Prompt replies to our chat.