"Excellent Service"

Excellent service choosing carpet, removing old carpet
and fitting new carpet. All work was very efficient. Have used them before and will use again. Highly recommended

"Excellent service"

Excellent service, really good product for a good price. They have lots of options for all budgets in the showroom. The lads who came worked hard and did a great job. Would highly recomend

"Amazing experience from start to…"

Amazing experience from start to finish. Was assisted by a lovely gent in store. Nothing was ever a bother for them and was always prompt with replies. Fitters rang an hour before they were due to arrive which I appreciated as I am a busy women! Definitely gets 5 stars ⭐️ ⭐️⭐️⭐️⭐️ From me!

"Would 100% recommend this company"

Would 100% recommend this company, they made a lovely job at my carpet fitting and were very helpful.

"Needs to go back to school to learn how to measure."

Whoever came to measure the carpets and vinyl needs to go back to school. Both were mis-measured. Thankfully the fitters had better skill - particularly the lad who did the kitchen.

Now have 2 sets of vinyl that we have to get rid of.

"Great service, great carpets & Flooring"

I have recently used Berriman’s carpets after purchasing a new house. I opted for the whole house package which I must say is absolutely great value. I did not live in the area and therefore made several communications via phone and email. All staff I interacted with were very responsive, helpful and really friendly. They made the whole process so easy. The carpets were delivered and fitted on schedule and the carpets themselves and the fitting are to a very high standard. I would have no hesitation of recommending them to family and friends in the future. I am really happy with the product I received. Thank you!

"Unreliable and untrustworthy"

Dreadful experience with Berriman’s, used them to have Harvey Maria floor tiles laid in March 2021, the first fitting was an abomination, floor tiles rising, dirty sticky glue between every tile, it was shocking. Customer service/management was appalling and it was not until I suggested getting an independent assessor in they responded to any of my numerous calls and emails, the floor was refitted, but they left all the previous floor that had been ripped up outside our house for weeks, then told us it was our responsibility to dispose of it, the job is still not complete months later, but they ignore all our calls, and frankly I’ve given up with them and their phoney excuses and empty promises. An utter disgrace.

"Ignored my calls for weeks"

Ignored my calls for weeks. Finally booked 9.30 today to refit faulty carpet. Over 4 hours later and no sign. I've tried contacting them.as I didn't get the promised call back nearly an hour ago and they're not answering again. Wasted day.

"Luxury carpets!"

I was recommended to use Berriman Carpets after my house was renovated. I went with one of their full house packages so I could get carpeting fitted throughout the house.

From the initial phonecalls with their store, to the friendly person who came out to measure, to the fitting itself, all went well. Everything was clear and was well worth the cost. I got to keep the trimmings as well which came in useful.

The only minor quibble was that the doors to several rooms had to be removed, which I don't blame Berriman's for as the carpet was too thick and the doors too low to go over them, but it was a bit of a surprise. It's since been sorted and not something they really could have done anything about, it just took me by surprise as I only realised when they were leaving.

However... the quality of the carpets is brilliant, especially with the underlay used as well. These are by far the best carpets we've ever had and I would definitely recommend Berriman's to others!

"Highly recommend I wouldn't go anywhere else"

Carpet is fantastic and the fit is perfect , great lads thankyou, price was all great and the order from start to fitted was very fast,