"Excellent customer service"

We had a problem with our internet connection and called Beeline for help. The response was excellent and we were made to feel like very valued customers- a rare thing these days. A friendly engineer came to the house within 48 hours, spent a couple of hours diagnosing the issue, fixing the problem and resetting our system plus giving us valuable information on upcoming speed changes and how we could amend our system to take full advantage.

"Great responsiveness"

The Beeline team were very quick to respond when we had a problem with the connection, and fixed it very efficiently

"Excellent service becoming even better!"

Excellent service almost all the time, and when things have gone wrong (I think twice in 6 years), I’ve had even better service with the team in the office ready to get out to resolve anything immediately- they checked other nearby residents using the service to pinpoint that the issue is entirely on my property to then enable a diagnosis by then sending out info for me to check (and also being ready to come out that same morning depending on the diagnosis, thankfully not needed). Can’t praise Beeline highly enough or recommend them enough.

"Superb Business "

I am so grateful for the existence of Beeline Broadband.

We moved into our new, rural home and quickly realised the internet wasn’t sufficient for our home working needs.

Thankfully we discovered Beeline and the solution to our rubbish internet was a thing of the past.

The customer service is exceptional and Selwyn in particular is brilliant!

Keep doing what you’re doing and thank you so much for solving our internet nightmare.

"We have used Beeline for several years…"

We have used Beeline for several years now. Initially we used them because we had a very slow internet speed in our village. BT now provide fibre optic broadband to our area but we have decided to stick with Beeline.
The main reason is because of their brilliant customer service which we can’t fault at all. We run an online business and know if we have any issues we can easily contact them and get a very prompt response. The whole service is very reliable .They are a very friendly and knowledgeable company and I can thoroughly recommend their service.

"Game changing digital access in rural North Yorkshire"

Hybrid working in a global business whilst living in a rural hamlet is 100% dependent upon high quality stable broadband. Selwyn and the Beeline team have this offer completely nailed, wrapped up in a fast and friendly service wrapper aligned to traditional great business values.
They got us up and running before we moved in; attended site the day after to understand our needs then Jake and team did the business in 1 day to set us up, teach us and hand over.
The last month has been easy; not just work wise but all the smart home connections you need in a modern home. And love island. Don’t hesitate to work with these guys. Best I’ve seen in 30 years as a tech customer!

"Thank you Beeline for a great service"

We're truly happy with the service that we get from Beeline.
Selwyn and his team ensured that connection was easy and quick. Everything felt like a personal service to us, with genuine care in making us happy - a huge contrast with previous dealings with large companies.
And support has been excellent, Beeline is only a friendly phone call away - Selwyn gave us specific, detailed technical advice on how to achieve coverage in ‘dark’ spots in our rambling house and followed up to check that things were ok.
We wholeheartedly recommend Beeline.

"Well done Beeline, awesome support."

Spoke to Selwyn when we moved into our new rural property, they were recommended to us and rightly so, the level of service we received was exceptional and we were fully connected within days!… large providers need to take a leaf out of beelines book, this is how you deliver great customer service… many thanks to the team👍

"The bees knees "

I would just like to thank the team at beeline for all there years of providing us with a fantastic service and customer care absolutely faultless thanks again guys all the very best

"Perfect customer care !"

I was amongst the earliest adopters of Beeline when Billy Garret was testing the concept in our village. It was very radical at the time, when compared to the dismal dial-up offering from BT, and attracted a visit from the then-Chairman of N.Yorks County Council . The rest is history , as they say, .....superb customer service and a dedication to getting things done correctly, speedily and first time . Highly recommended !