ZS DOUBLE GLAZING LTD
Fruit Fairy
"Great personal service, highly recommend"
Highly recommend.
Reliable, accommodating, timely.
Uses quality products.
Wants to ensure that his customers are satisfied.
Luqman fitted double glazing to the front of my semi-detached house (where I live in Redbridge) on 2 separate occasions ( I wanted to have different windows fitted at different times).
Luqman was happy for me to watch the fitting and ask lots of questions. He explained what he is doing throughout and sought my views on how the work was going. He was able to make adjustments to the work based on my comments as he carried the right equipment in his van.
I was able to keep the original 1930s stained glass window design and I now have beautiful windows that keep my house warm and that I enjoy looking at when I approach my house.
I'm very satisfied with Luqman's work and customer service and I'm commissioning him to replace the double glazing at another property.
Consumer
"Quick and perfect service 👍👍👍will…"
Quick and perfect service 👍👍👍will definitely recommend.
samim patel
"Avoid at all cost."
Avoid, waited nearly a year to write a review as I honestly think people should be given time to rectify their mistakes. Do NOT believe anything this company tells you!. We had 19 windows fitted in Nov 21 and initially were pleased with the way the work was being completed. We were told if we ever had an issue with anything regarding our windows it was under guarantee and all we needed to do was call, however a couple of weeks after they were installed we noticed 2 windows wouldn't open, bathroom finishing needed to be completed and a window wouldn't close properly even though it appeared shut. We have been calling them since last November asking them to return to fix the issue and were told someone will be there. We are still waiting and it's been nearly a year and now our calls are being ignored. Our front window plinth was damaged and that still needs to be fixed. Do not use this company and do not believe the lies that you are told. Happy to provide further details if you would like to know as I believe nobody should have to go through this especially when they have paid for a service and it is not what was agreed. Very disappointed. The way you are treated changes as soon as they have received all the money.
Mahmoud Sh
"Avoid at all cost!"
I would like to officially complain against Z S DOUBLE GLAZING LTD represented by the owner Luqman (a Pakistani national) who fits the front door for my house in Dagnham. I ordered a double-glazed front door which I have seen on the company’s website. After five weeks of waiting, and rescheduling the appointment of installation frequently, the gentleman called Luqman came to fit the front door on 5th of September 2022.
However, it is not fitted properly, and it is not square from inside. The most vital issue is the door frame is broken and he covered it by using a brown silicon. This is a serious security threat for me since the door can be damaged completely and easily by burglars at any time Moreover, door knocker, peephole and door number are all missing despite they are included in the agreed price. Lukman claimed he forgot them, and he promised to fit them to me. But, he completely stopped replying to my calls and text messages any more. He overcharges me for the door. It costs me ÂŁ1300 for a double glazed, broken, and incomplete, door. I have evidence of all pictures of the fit door and the door in his van to confirm that he has the job.
Consumer
"Had two windows replaced today by ZS…"
Had two windows replaced today by ZS team, came early, very professional, laid dust sheets etc, managed to get the old window out and this window has been in there for 20 yrs plus so happy I now have a downstairs window that opens and not drafty and the kids have a decent window again. Very reasonable price and went above and beyond in trying to figure out how to fix our sliding doors as an extra job. Guys cleaned up after themselves and were very polite and friendly. Business card is going in the wallet for future reference. No hesitation in recommending ZS.
Laadi Sher
"Best company"
Best company happy to recommended '
AMY
"Poor workmanship."
Had some windows and facias fitted by Z S Double Glazing not to an acceptable standard, very poor after service, correction....no after service, once paid he will not come back and address outstanding issues that have come to light due to poor installation work.
my recommendation, avoid this company.
you have been warned!
Sajid Hussain
"ZS Double Glaze as a company is really…"
ZS Double Glaze as a company is really best and honest They are Excellent in What they do and punctual .I am very happy with them to do my windows. Thanks ZS.
saj raja
"Excellent customer service happy will…"
Excellent customer service happy will all the work undertaken and at very reasonable price definitely will recommend further thanks ZS DUBLE GLAZING
Peter D
"I would NOT recommend this company."
Thought I would use a local company with good reviews,
up pops Z S Double Glazing LTD, very quick to come round and strike and deal, so far so good....but when it came to replacing the windows and fitting the fascias it all seemed to be rushed and very messy.
When they said they finished the work it was dark and from what I can see it looked ok but the following day when checking it was not completed to an acceptable standard. I have called and text a number of times with no response and when chasing I have been told now that "We dont have the staff" but why doesn't the hands on company owner come round and address my outstanding issues/concerns himself!
Would I use Z S Double Glazing again - NO
Would I recommed Z S Double Glazing - NO
If you are going to use his services make sure to hold back some payment until you are fully satisfied because he's not coming back otherwise....you have been warned!!
Update 2/3/2022. after Z S Double Glazings reply to my review saying "I have absolutely no idea who this person is" etc my review was "VERIFIED" by Trustpilot. this means "This review was flagged, so the reviewer was asked to provide documentation showing their experience was genuine. Once provided, Trustpilot labeled the review verified" look at the post just below my name "VERIFIED".this compnay will go above and beyond to get valid negative reviews removed instead of spending the time addressing there poor services. they contacted Trustpilot saying they didn't know who I was and could I provide proof of using Z S Double Glazing services, the proof was screen shots of texts between the company owner and myself and screen shots of electronic payments made from my bank to Z S Double Glazings bank account.
plus CCTV footage of him doing the work at my property with his van on my driveway!
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