Hair & Beauty Depot

Salons, Spas and Studios
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65 reviews
Overall Rating
Customer Reviews about

Hair & Beauty Depot

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Pauline

5.00/5.00

"Excellent after sales service from this…"

Excellent after sales service from this company.

29/03/2023

Channy Chan

4.00/5.00

"Really good customer service"

Really good customer service. I had questions about my order and it was answered with care. Fairly fast delivery but packet was open so better packing needed.

10/02/2023

Ioana Lupu

1.00/5.00

"Unfortunately you pay for next day…"

Unfortunately you pay for next day delivery is the 3 day now and didn't receive the order do not trust and pay for next day delivery it a big lie they only take your money.

13/01/2023

Julian Shortman

1.00/5.00

"Poor customer service"

I ordered 2 large hairbrushes. They sent a medium and a large. The customer service was really frustrating. They kept calling me by the wrong name, getting muddled about what the problem was (it wasn't complicated!) and it took 5 emails over 3 weeks to persuade them to give me a stingy partial refund. (Eventually they offered a 50% refund, which I accepted, but actually they only refunded £5.99 of my order which cost £32.37. They hadn't explained they meant 50% of the cost of one brush excluding VAT, post and packing charges.)

10/12/2022

Miss charlotte e lawrence

5.00/5.00

"Wasn’t sure if it was real… Order using…"

Wasn’t sure if it was real… Order using my credit card incase! But my order arrived before I expected and the product was exactly what I ordered. Cheapest place I could find. Some would order anything here again (providing it was the best deal available)

08/01/2022
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