"Refund me, thanks"

Please refund me.

Order HP424272

Jul 9: ordered
Jul 12: told me that the order has shipped
Jul 22: till now, the tracking website has shows no shipment activity at all./ There is a discrepancy between the information displayed in the "Shop" app and the HerbPro website. The "Shop" app indicates "ready to ship," while the website shows "shipped." I am a confused.

Please cancel my order and issue a refund now. I can't see any updates on the tracking website, and it doesn't make sense for us to keep waiting without knowing where our parcel is.

update
Jul 23: email carrier partner and got this reply
"Hi Joy,

Please be informed that this label was created on July 11th, ​but we did not receive the shipment yet.

Please contact the seller/shipper for this item and they will be able to assist you. ​

Thanks
ShipGlobal US"

and I go and check this product in HerbsPro, it shows "not available/out of stock"

So I wonder, you have no stock for the item, but you claims the order has been shipped? Think and see..

"Shipping was very expensive for a small…"

Shipping was very expensive for a small package and it took over 2 weeks to arrive.

"I don't have any problem with the order…"

I don't have any problem with the order that I received but I still don't know how efficient it will be since I just received the order just a week ago.

"Steel Frame, Folding McKesson 4-Wheel Rollator."

The price was so fantastic and timely for my upcoming hip surgery, I had to call to verify it. The description of the item was everything I was looking for - it's a quality product. It was so nice to speak with a "real" individual, and she was so nice and so personable. The product arrived on time without any difficulties. And it was easy to assemble. I will sing praises about your company for the rest of my life!!!
Daviera, San Diego, CA

"The price was greatly appreciated"

The price was greatly appreciated. The delivery time was not great.

"Good customer service"

Good customer service. Great and easy to use website as well. Delivery was on time. Would recommend.

"Hello dear,"

Hello dear,
I want to buy some products. I connect them want some details some verification that Amazon is accepting you invoices but in vain.

"Fast shipping and very respectful…"

Fast shipping and very respectful customer service

"Price was agreeable and product was in…"

Price was agreeable and product was in stock

"I received my order in a very timely…"

I received my order in a very timely manner! Thank you! I'll be ordering again from you.