"Great service"

Ordered the online prescription which was very easy to do.
The order was processed quickly and arrived within a couple of days.
We had previously contacted their customer service to check how to do it and they were really helpful. So a great service from Animed.

"Apart from the long delivery time (7…"

Apart from the long delivery time (7 days Royal Mail), everything was very good. I ordered Royal Canin Veterinary cat food, both dry and wet. Excellent product which hopefully will solve my cat's urinary problems. It is expensive but a good price from Animed.

"Excellent value for money and very…"

Excellent value for money and very prompt service

"Ordering easy"

Ordering easy, dispatched on time, received quickly.
Good price.

"WELL PRICED ITEMS FAST DELIVERY LARGE…"

WELL PRICED ITEMS FAST DELIVERY LARGE RANGE

"Business has changed with the site, avoid!"

I’ve used them for some time with no real issues, communication was always decent.. not great.

However during my latest order they sat on it for a week.. then refunded me with zero communication. Considering this was a £200+ order for medication needed for my dog I would have thought they would communicate? Nor does there be website work or show my recent orders. Won’t be using you again!

edit - in response to the reply.

It was a few months old, so I was given a window to get another. Which I did 3 days later. 2 days later I had a paypal refund, and another 2 days later i received your email informing me you'd cancelled.

"Poor customer service"

Poor customer service

I submitted an order on the morning of 9th January just an acknowledgement received, followed up with an email enquiring as to what was happening with my order on 11th January and still no response.

I’ve ordered from you several times in the past and not had any issues however You state submitting an order is not guaranteed until it is sent how do I know it’s being processed? You call your telephone number and you say check status of your order, mine is showing processing - at the end of a very long IVR you get cut off!!

Can someone please reply I’ve paid for speedy delivery but how long is this going to take I really need my dogs medication!

This is the last time I will order from you, if I could have cancelled and gone elsewhere I would have.

"Excellent service and quick delivery"

Excellent service and quick delivery

"Good company to deal with"

I have used Animed for many years for my dogs food. Competitively priced and swift delivery.

"Item arrived on time"

Item arrived on time