"Contact Consumers Managed services"

The best part about Contact Consumres is "Managed Services", when their team is basically managing all SMS and Email marketing for you. We got our brand registered for 10DLC and actually got first marketing campaign out within one day!
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Im not very familiar with interface etc., because Contact Consumers is managing campaigns for us so can't really share opinion on that.

"Very helpful service, all problems addressed and fixed"

Zac had extensive technical expertise and was quick in resolving out problems. I was experiencing trouble with the dashboard visualizations, and Zac was expert who not only helped me figure out what was wrong but also advised me on what indicators I should be monitoring going forward.
We hit it right away, and he explained everything in terms I could grasp. And so on.

"Automated campaigns with targeted…"

Automated campaigns with targeted keywords are just exceptional with Contact Consumers. Experts are there to help and understand your needs. Helped me in global SMS blasting within a day for my Clothing brand along with scheduled email campaigns.
The Customer Support is nice and informative to direct you towards the required information quickly. All of this with extensive library of templates and easy-to-use dashboards in an average price.

"Email spam rate reduces to 2% using…"

Email spam rate reduces to 2% using contact consumers. Not to mention a significant increase of 32% in open rate using their expert advice. Overall, the experience is genuinely healthy because the support is qualified enough to guide even a non-techy person through complex problems which is bound to occur in email marketing.