Tradex group

Home & Garden
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64 reviews
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Customer Reviews about

Tradex group

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Dean

1.00/5.00

"WORST SERVICE BY NUVO PLUMBLING"

DO NOT DO BUY FROM NUVO PLUMBLING

They emailed me a quote for £2000 to install my boiler then charged me £2600!! They still have not refunded me my £600 and they erase most of the bad reviews of their company.

01/02/2019

Priyesh Shah

1.00/5.00

"DO NOT USE"

DO NOT USE. Booked them to fit an electric boiler in a rental flat. Turned out that it was NOT installed correctly, they had used very cheap and thin electric cables which resulted in the boiler nearly catching on fire.
The company was not interested and put the blame on SOS Electricals who he employed to do the wiring.
If I could post the pictures of the burn out, I would.
Please be careful with this company if choose to use them as they press you to write a 5* review once the job is done.
He even changed is Gas safe number as so many people are after him!

30/10/2018

Helen

3.00/5.00

"Poor customer service"

I booked them last year for my boiler annual service and I was very happy with their service.The booking was very easy via their website and the engineer polite and thorough.

I wanted to book for an engineer again this year but the website has changed and online booking is not possible. Yesterday i sent an email asking if they still provide the annual boiler service as it is not stated on their website. Also i called them this morning and i was told that someone will call me shortly. I have not heard anything so i tried to call a couple of times but there was no answer.

It should not be so difficult to book an engineer when there is so much competition around

26/09/2018

Joseph Naggie

5.00/5.00

"Reliable"

Reliable, efficient and fairly priced.

13/07/2018

M. P.

5.00/5.00

"Highly Recommended and Extremely Helpful"

Boiler and radiators installed, very friendly and efficient fitters and Alonso and Pablo went the extra mile to clear up some issues which all got sorted out. I would highly recommend Nuvo and their team as customer satisfaction is very important to them. Thanks again Alonso for your extra after care service.

12/05/2018

Kemal Kalayci

5.00/5.00

"Spectacular workmanship!"

After carrying out a diagnostic, the next morning engineers from the Nuvo team arrived at my property bright and early to carry out the necessary work.
They managed to complete a boiler change to a very high standard and had my heating and hot water steaming hot by the end of the day!

Very professional team who go the further mile, highly recommended.

Thank you Nuvo Plumbing & Heating.

03/05/2018

Hubert

5.00/5.00

"Great customer service"

Alonso deserves an award for his customer service. He understands what it means to put the customer first. Installing boilers is never an easy task and sometimes complications happen, and in my situation he dealt with it gracefully. The new boiler works fine, and I recommend anyone that needs a boiler installed to go through Nuvo. They will stick with you until its all sorted out.

02/05/2018

Kid Hype

5.00/5.00

"Nuvo to rescue!!!!"

My name is Marvin Kramer & I am a Landlord. Over a small period of time, I have built a rapport with Nuvo Plumbing. I have to give a huge thank you to Alonzo for making the magic happen . I hope that this relationship blossoms over time, and I would definitely recommend this company to anyone

27/04/2018

Nilesh Shah, Somchand Shah

5.00/5.00

"Boiler installation"

Very professional excellent communication very reasonable great service would highly recommend.

16/03/2018

P Cheung

5.00/5.00

"Professional and efficient service"

Professional and efficient service, boiler installation - would definitely use again and would highly recommend.

12/03/2018
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