"Quality. Timeless long lasting clothing. "

I’ve shopped with MamaOwl for the past five years, we’ve had items last through two kids and loaned to friends for their kids in between. The Siskin brand stuff is all super cosy. Can you start doing adult sizes now please!!?

I’m not sure what others here have done to contact customer services, but on the occasion when I did need to exchange an item for a different size, it was dealt with promptly without issue.

"I have been shopping with Mama Owl for…"

I have been shopping with Mama Owl for over five years now and have never thought to leave a review, but I am because they sell such beautiful, ethical clothes which I have passed down through my four children. The wool jumpers in particular are a staple of their wardobe and have lasted through all sorts or play and adventures. I love te fact that when I shop I know I am buying things that are thoughtfully made, environmentally safe and/or sustainable.
As to communication, Mama Owl have always been very quick to reply, eager to help and friendly.
Not sure if some of the reviews on here are one begrudging, angry person, because everyone I know who buys from this shop are impressed with the quality and the service.

"My favorite webshop "

I order at Mamaowl since quite some years now. I love their webshop and product selection. Contact with customer service is also great. Their own brand Siskin offers beautiful products which never dissapoint.

"customer for 10years!"

I have been buying from Mama Owl for 10 years - it’s honestly one of my favourite children’s stores, I love the brand’s selection and own brand items are such good quality. Always super fast dispatch and sustainably wrapped.

"Beware!"

Very disappointed with this company. Sent me a faulty item and tried telling me it was my fault and I washed it wrongly. How can I wash it wrongly when I just received the item and immediately contacted them. Has to go through my bank just to get a refund. They pick and choose who's order they will prioritise. If you have a good instagram presence and your photos align with their gram, then you'll receive VIP treatment otherwise you'll just be treated like a nuisance if you bring up an issue even for a refund. Their social
media team as well as customer service are both appalling and selective of who to pamper and who to look down which made me think it's an organisational trait.Be wary of good reviews as they are just begging on their socials for good reviews. I never write reviews but people needs to know of this company

"Always delighted "

I have been shopping with Mama Owl for 6 years or so, and order regularly. I’m always completely delighted with all of my
Purchases .. and the high standard of goods | clothes available.
On the one occasion that an item arrived broken, a replacement was soon sent out.
My only complaint would be that when popular brands such as Apolina are launched.. more items are needed to please more customers.

"One of my absolute favorite stores"

One of my absolute favorite stores. I love the quality of the wool clothing and have never been disappointed. The basics from Siskin have been with us for several years and there are always beautiful and unusual garments. Shipping always goes smoothly. I can thoroughly recommend the store and am already looking forward to my next order. Thank you very much!

"Love every order"

Love every order, all articles are excellent quality and just beautiful. Most beautiful colours and materials are selected by Mamaowl. Ordering is easy and no extra fees for shipping to EU. Also packages arive very quickly after ordering (2 to 3 days). Love Mamaowl 💛

"Gorgeous selection of clothes"

Excellent experience, gorgeous and eco friendly packaging and easy returns. I’m a regular customer and have been bying from them for years for my 3 children. I particularly love the siskin fleece for babies and the felted slippers are so lovely.

"I am shopping with Mama Owl for more…"

I am shopping with Mama Owl for more than 5years now and it’s my absolute favourite online shop for high quality clothes. Both my kids are mainly dressed in Mama Owl clothes and in particular we love the wool collections. Found lots of my favourite German brands here but also discovered some amazing other brands . Just recently started to shop a bit more for myself as well. Highly recommend!