"Ich warte noch immer auf mein Geld der…..."

Ich warte noch immer auf mein Geld der Retoure!!!! Rücksendung war im Februar 2019!!! wir haben jetzt Juni!

"I bought from Creative Cables in London…..."

I bought from Creative Cables in London and found them really helpful, both on their chat, email and telephone calls. I needed their help with what parts to buy to make up what I needed, they took me through the parts step by step, explained everything and they assembled for a really minimal charge. There are tons of great products and ideas on their site. I would buy from them again and would recommend them highly.

"good products..."

I ordered a lamp plus cables from creative cables Austria. Colour did not correspond to the picture. Decided to return it. First I was told I cannot return part of the order. Then the person I was talking to was unsure whether I had to pay return costs or not. But then she promised to return the money. Received the money for the lamp, but never got €10 for sending it back though I contacted them several times.
Got a part of the money returned after publishing this rating.
The products do have a good quality.

"Superkvalitet..."

Superkvalitet, välpackat och relativt snabbt.

"a eviter ....."

a eviter ... pas de réponse aux questions , le site fait trainer les dossiers, des pièces manquent a la livraison ...de plus les echanges avec les sav sont loin d’être agréables , la totale

"Keine Rückerstattung... das Warten geht weiter !!!..."

Ich habe was bestellt und ein Teil Retour gesendet. Leider habe ich nach mehr als einem Monat keine Info erhalten. Ich renne hier schon seit Wochen hinterher. Sehr schwache Leistung. Nie wieder !!!!

"Very bad service...."

Very bad service.
I ordered a lamp at creative cables germany in august this year.
We didn´t get our product even if we paid it immediately.
Now I´m trying to get my money back since october this year, but I´m not reaching anyone.

"Pakke udeblevet..."

Det er 12 dage siden jeg bestilte min vare. Beløbet er trukket fra min konto, men pakken aldrig modtaget. Jeg er stærkt utilfreds med Creative Cables!

"Good products, but poor Customer Service..."

I have used Creative Cables a couple of times. The goods aren't bad - an acceptable quality/cost balance, but every time I have contacted the customer service, that's pretty much close to nonexistent. Every time I have to call an average of 8 times across a day or two for finally someone to pick up the phone, and this last order I've placed with them, when someone eventually answered, the support was absolutely disgraceful. The only thing I needed was for my cable to come cut as ordered, instead of sending all my order as a a single cable, but the person on the other side of the phone was able to give nothing but rude answers. After some complaining and bad reviewing of the company, I managed to contact the CEO directly, who support was (as supposed) way more professional and understanding of the situation. In the end, I managed to send the cables back and get them cut and delivered to me on a quick courier, and received a further discount for all the trouble, which was a good plus. Just a shame that what should be a simple customer service situation solved in the moment had to reach the CEO. Like said before, their products are of a good quality/value, I believe that if the customer service (at least in the UK) is fairly improved they can become a very good supplier.

"Servizio molto efficiente..."

Servizio molto efficiente. Un ringraziamento particolare a Gloria del servizio clienti che mi ha fatto arrivare tutto per tempo.