"I HAVEN'T USED YET"

I HAVEN'T USED YET, BUT WILL SAY THEY DEL. IN ABOUT 2 WEEKS, WILL LET YOU KNOW MORE WHEN I CHANGE OVER!

"Read before using Clatterans"

Purchased on line 2 filters using PaPal as the intermediate payment broker. PayPal sent a confirmation with Clatterans Order number. Seven days later I used the track order feature on Clatterans website and it returned a NO ORDER FOUND. My credit card was charged the order amount plus a separate transaction fee of about $2. The Clatterans website also posted that this was a co-assignment purchase which means Clatterans is an go between the mfg of the filter and me - in other words a middle man. I am canceling this order with PayPal, place a dispute with both Paypal and my credit card plus put Clatterans on notice of my cancellation. I am speaking with my state attorney's office to see about this transaction.

"follow-up of complaint"

I ordered filters over a week ago, and never received tracking. When I tried to contact company, they said the had no record of my order I sent them order number and told them I paid by PayPal, and the said they found my order and would ship filters. So far no information on order and have tried calling and get voice mail, but no response. I am going to contact PayPal and request refund and file complaint

"Buyer Beware!"

These folks are scammers! They send packages with fake tracking numbers, no details in tracking, do destination address, etc. They doe not email you when they ship with tracking details so as to alert you to be waiting for the package. They transfer blame on carrier. They use carriers who seem to transfer to other carriers, etc. so as to loose the package in translation. Again, no details in tracking, just a confirmation on delivery.Very fishy!

"this site is a scam"

what a bunch of garbage.placed an order with Clatterans . I never received a confirmation so I called the company and they have no record of an order, but they charged my credit card. Sounds like fraud to me.I will be contacting the states attorney today

"The water filter clatterans cl-rf10 for…"

The water filter clatterans cl-rf10 for my LG refri. is really bad.

My kids complained the taste was different when I installed clatterans cl-rf10.

"Highly secretive company"

Highly secretive company. No address, phone #, tax ID. Like the CIA trying to research. STAY AWAY.....

"Horrible customer service I returned…"

Horrible customer service I returned two filters via Priority Mail two weeks ago can't find my tracking number and they refused to help me say they can't help me without the tracking number

"A "no exceptions" return policy is a…"

A "no exceptions" return policy is a terrible way to treat your customers. Due to extenuating circumstances I missed the return window. Now I am stuck with $60 worth of unopened filters that don't fit my fridge. I was actually told to put them on Craigslist by the customer service rep. You've lost my business and my recommendation.

"I ordered 10 days ago and still haven't…"

I ordered 10 days ago and still haven't received water filters. I've used their portal to send three requests for shipping info. No reply. No customer service number or actual email. I called my credit card and disputed the charge. DO NOT ORDER FROM THIS INTERNET FRAUD. If its too good to be true........Horrible company and will never recommend. Even if I get them sometime in the future,I will refuse them as I don't trust the quality because if customer service is this poor, can you imagine the quality control in some horrible Chinese sweatshop. Beware!