"Angry owner"

Won't be using them anymore,the mechanic who did the mot was rude and obnoxious. After the car failed I did the work took it back for the retest at the time I was given only to be told the mechanic had gone home because he was having a new boiler fitted, he must have known about this beforehand,but still told me to go back. When I said I wouldn't be paying for another mot because I wasn't at fault it was the garages,it was written in as a free retest. I got a call saying it had failed again,but not on what he said originally. Went to pick car up, he won't let me have it back until I've paid for another mot, even though he was moaning about it being in his way. Fuming is an understatement. I used to recommend them but will be telling people to steer well clear in future.

"Very Happy"

Very happy with the service and mot on my vehicle, will not use anywhere else.

"Great"

Took my car in today as it had an exhaust blow, the car was checked whilst I waited and the problem shown to me. It was a hole in the rear exhaust part which was repaired within the hour. I'm always a bit worried that I'm getting charged too much, so once k was home I phoned 2 other garages to get a price on the work that MK Diagnostics had done only to find that MK diagnostics charged me over £20 less than the other garages would have.

Very impressed! Will certainly use them again.

"UNSCRUPULOUS GARAGE. AVOID AT ALL COSTS."

Avoid the car servicing and repairs company MK Diagnostics in Milton Keynes at all costs.

I normally do all my own car work but for the first time ever I tried paying a garage (MK Diagnostics) to complete a major service and MOT on my car (for various reasons), but as I don't trust garage mechanics I marked (I won't into details in case they read this review) all the service parts so I knew if they have actually bothered replacing the parts they say they will.

I took the car down in morning and midday got a call saying the car needed new front discs (because they were warped) and pads for the MOT as the inside pads was only 1.5mm (MOT failure)

Telephone conversation;
Owner; "We noticed the discs are warped on the brake inbalance test. Have you noticed vibrations when braking hard?"
Me; "No I haven't (because there wasn't any!). I want to come and see the problems myself"
Owner; "Ok"
20 mins later I am there to see the 'warped discs' and 'low pads'
Owner; "well I have the given one of the brakes a quick bleed through and it seems to have fixed the problem"
Wow. Bleeding a brake with the car flat on the ground without taking the wheel off is impressive enough but bleeding a brake to fix warped metal is magical
Me; "yes there is nothing wrong with the discs"
Owner; "yeah I think we can just about get the discs through the MOT but the pads DEFINITELY need doing- you can have a look if you want to"
I couldn't check them in situ so I made them jack the car up and pull the wheel off. The pads were PERFECT with ~6mm pad left on both sides!!!
Me; "there is nothing wrong with the pads"
Owner; "mumble mumble... yeah they're fine... but we will check the other side just in case.."

They had tried to charge me for 100% completely unnecessary work to pass the MOT. Needles to say I was fuming. The service was done next and I wasn't holding my breath.

I went to collect the car this evening but with my spare key so I could check it over before paying and getting my key back. The oil filter, fuel filter and cabin filter had NOT been changed or checked (despite that being explicitly detailed in their service plan).
The owner called me over to pay but I told him I needed to speak to him about the car and showed him the problems. He tried making up some lame excuses but eventually said he could see they had not been touched and said he 'knows which mechanic it was and was going to have words with him'. He gave me the MOT (with totally unnecessary advisories) and 'service' for free. I know why they did that. This review website has previously taken off bad reviews of their company because 'the customer has no proof of purchase'.

FOLLOW UP; As predicted MK Diagnostics flagged my review and it was taken down by Trustpilot due to having 'no proof of purchase' but after NUMEROUS email exchanges they were finally able to accept the service stamp, MOT certificate and collection SMS as proof of the work. Please be warned there have been negative reviews here before that have been taken down - this will be a lone negative review but I have had to fight to keep it up here to warn everyone!

"Very happy"

I have had so much bad luck with garages in mk and have finally found one that doesn't want to rip me off. Just had my mot done and my car was even picked up and dropped off. So happy right now as was dreading a huge bill and millions of advisorys!

"Quick and reliable :)"

I totally forgot that my MOT ran out last week, it wasn't until I went to tax it that I noticed! Oops! I called MK Diagnostics on the off chance that the had time to do it and they made time! I was in and out in 45 minutes, and more impressively they replaced a couple of bulbs that needed fixing straight away! And now I'm all taxed and roadworthy again :) happy bunny :)

"Second to NONE"

I've been in mk all my life been to hundreds of mechanics who have overcharged and tricked me after all my life of searching I have found a gem!!

"Wouldn't go anywhere else!"

I had my car serviced and mot'd and not only was it the cheapest in mk the staff treated me really well, I would always use them in future and highly recommend them to my friends and family

"Amazing"

Very helpful staff and perfect service! The price was a lot less than I thought, pleasant surprise! Will certainly use again :)

"Awesome"

Andy and his guys have looked after our cars for a few years now and I'd never consider taking them elsewhere. Amazing straight up service, at a fair price everytime.