Epic Heating Ltd t/a Epic Installations

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Epic Heating Ltd t/a Epic Installations

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Adam Wigginton

5.00/5.00

"Highly recommended, stress free experience!"

I can highly recommend Epic installations. I needed a new combi-boiler as mine was 20 years old and worse for wear. Jason was more than helpful, he came over and measured up and inspected my current set-up. I was then offered a number of options to choose from as a replacement. On the day of installation Dan turned up and did an excellent job installing the boiler and modifying the pipework to suit. I am really pleased with the quality of work and the fact he completed the job start to finish all by 4pm! Dan took away my old boiler and left the place neat and tidy. The new boiler has so far been excellent and now I have the luxury of a 12 year warranty.

30/01/2023

Sian

5.00/5.00

"Complete Bathroom Renovation"

Having had quotes from several companies to refurbish our family bathroom we chose Epic as we liked their plans and felt they were trustworthy from our initial meetings and communications with Steve.
It was incredibly useful to visit their Bedminster showroom to help us make final choices/ selections, not only to physically see products but to hear advice etc from those that know!
We were amazed that the work stared on time despite being given the start date 9 months earlier.
The work progressed quickly and smoothly with the majority carried out by the extremely hard working Harry but was also well managed to incorporate other members of the team coming in to complete their roles on schedule. We knew each day who to expect and when.
As a family we are incredibly delighted with the finished result and would use Epic again without hesitation.

29/01/2023

Kathryn Morris

1.00/5.00

"Terrible"

Terrible. I asked someone to look at the shower as it ran cold. The gentleman arrived and said I needed a new thermostat. I gave him the name of the company I had purchased the part from. I spoke to someone at the office who told me to pay the bill when the job was completed. I was sent a bill and rang them to say I had heard nothing from them. I then received a reminder. When I rang and asked what was going on I received a mouthful of abuse, told that I had already cost them money and would be sending in the bailiffs. No mention of the shower which is still not fixed. Avoid this company like the plague. An abusive bunch of cowboys after a quick buck with no understanding of customer care. I am only sorry I cannot give them no stars.

04/11/2022

Fiona

5.00/5.00

"Professional, Reliable, Top Quality"

We’re in the slow process of renovating an old property and have come across builders, fitters and tradespeople of all shapes and sizes - some brilliant, others unreliable at best. The team at Epic Installations fall into the ‘brilliant’ category - they were professional from start to finish, they completed the job exactly when they said they would and the quality of their workmanship was second to none.

Epic not only completely refurbished two bathrooms for us, they replaced some extremely ropey plumbing that had previously been badly installed. They project managed all three elements of the work they did for us which meant that we didn’t need to worry about searching around for the right fitters or plasterers or having multiple conversations with different trades. Every member of the team slotted in at the right time and completed their part of the process to the highest standard. It’s reassuring for us to know that the quality of the pipework and prep behind the walls is every bit as durable as the paintwork and the fittings that we can see.

In line with the style of our 200 year old house, we wanted to achieve a classic look but with contemporary fittings. With some expert advice from Steve and relentless hard work by Harry and the team, Epic did deliver exactly what we had hoped. We were able to visit the showroom and see exactly which furniture and fittings would work and, between us, figured out how to squeeze the most out of two awkward and dilapidated spaces. Before Epic transformed our bathrooms, we used to look forward to staying away in other people’s houses or making the most of a hotel. Now we just feel thrilled to be at home.

Whatever the age or size of your bathroom or home, if you’re looking for a reputable, quality company to supply and fit a new bathroom, give Epic Installations a ring. They were competitively priced, they delivered exactly what we wanted and were a pleasure to work with and have in the house. We look forward to having them back to start all over again on our kitchen. (Biscuits at the ready)

16/08/2022

Daniel Fryer

5.00/5.00

"New Bathroom"

Epic recently renovated my rather dilapidated bathroom. They were awesome from start to finish. They started on the agreed date, completed the works on time, everything was finished off perfectly and my bathroom now looks amazing. I'm not only pleased with the work, but their delivery of service too. Top notch!

04/08/2022

Martyn Bennett

5.00/5.00

"Epic provided an excellent service from…"

Epic provided an excellent service from start to finish. We now have a beautiful, stylish and contemporary bathroom. We would thoroughly recommend the Epic Team.

25/07/2022

Paul

5.00/5.00

"Amazing bathroom transformation"

Amazing bathroom transformation. Thank you to Steve and his team for an outstanding bathroom transformation. Hassle free and to a very high standard. Special thanks to Harry for his tireless work and attention to detail. We couldn’t be more pleased with the result. Thanks team. 😀

18/07/2022

Gavin Lewis

5.00/5.00

"An Epic result!"

An excellent, top quality and reliable service from start to finish with Steve and his team. We used Epic Installations to transform 3 bathrooms, replace our water cylinder and install new radiators in our property. The transformations is beyond our expectations and we could not be happier with the beautiful end results. The team were professional, helpful, patient and responsive to our questions throughout.
With 3 rooms to fit it was always going to be a challenge making decisions. However, Steve made the decision making process seem easy. He was amazing from the initial meet in guiding us through different options advising on modern trends, different styles and designs and also where we could save costs where possible. This involved spending a good amount of time talking this through in the showroom where we never felt rushed or any time pressures. Nothing was too much trouble. The range in the showroom we found to be of high quality and a great range to choose from. Our decision to go with the shower panels, as opposed to tiles is one we won’t regret! Great idea Steve!!
In terms of the fitting, Harry cannot be faulted. He is an excellent workman, an absolute perfectionist and the attention to detail is brilliant. It was a pleasure to have him around the house. He informed us throughout of next steps. With 3 rooms to do we were used to having him around for a number of weeks, and he was always punctual, super tidy in his work and professional.
The whole project was coordinated smoothly by Steve, with Danny coming in replacing the cylinder and radiators and we must mention how lovely Oscar was doing the tiling.
What a great team! Thank you so much Epic. You provide an absolutely superb, top quality service and we couldn’t recommend the team highly enough. Your priority clearly is on ensuring that the customer is happy with the finished result and we would certainly plan to use the team for future work!

30/03/2022

Kieran Marron

5.00/5.00

"Epic from start to finish"

Our first introduction to Epic Installations was via a leak from one floor to another. Tracey arrived and was the best tradesman we'd ever had - he confirmed we were happy with his approach to fixing the issue and explained the faults in pipework as he discovered them.
We decided our bathrooms were due a refresh and called Steve to investigate our options. We were very impressed to find the professionalism and honest nature of Tracey exists throughout the company. Steve patiently helped us decide on designs, had excellent money saving suggestions and made sure our indecisions were always answered. Harry who came to install the rooms was on time every day, took care over keeping the house tidy and was just a pleasure to have around for the work!
Finally - after we thought we may have had floorboards with a manufacturing error, Steve took the time to not just contact the manufacturer, but also return to a previous job to confirm the design was as intended. Fantastic customer care after the job was done!

28/03/2022

Daphne Havercroft

5.00/5.00

"Epic Installations"

We wanted to update our kitchen, bathroom, downstairs cloakroom and replace our old gas boiler. Steve co-ordinated the design and project managed the work. He and the installation team did a great job and went the extra mile, all for a good price. We are very pleased with the results.

02/12/2021
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