"The experience was excellent the…"

The experience was excellent the quality of the product us excellent

"Easy ordering"

Easy ordering. Was kept up to date with my order the whole way. Thank you.

"Well Informed"

Ordered & although some delay I was informed every step of the way

"Delivery details informed all through…"

Delivery details informed all through the receiving process

"I paid for express shipping for an item…"

I paid for express shipping for an item that's taken over 8 weeks to arrive. Express posting/shipping shouldn't even be an option in this case. Moreover, Paladin should warn customers that the item has not been made yet so don't expect delivery any time soon