"MY NEW MOVE TRUST PILOT BIAS"

MY NEW MOVE TRUST PILOT BIAS

THIS REVIEW HAS BEEN REMOVED THREE TIMES BY THE COMPANY, AND THEY ARE NOT KEEN TO HAVE THIS DISPLAYED, TRUSTPILOT KEEPS REMOVING IT, JUST WONDER WHY THIS REVIEW KEEPS GETTING FLAGGED!! obviously some truth and not happy to read by my new move! trust pilot must remain impartial and neutral and not get involved customers and companies, TRUSTPILOT MUST STAY OUT OF REVIEWS AND BE NEUTRAL!!!

MY NEW MOVE - UNETHICAL!
My New Move are an incredibly abrasive, unprofessional, unethical, money grabbing, company in cahoots with PCS Legal, and both work hand in glove to ensure they have a monopoly on conveyancing leads for each other. Both companies have been reported to the Legal Ombudsman, for their unprofessional behaviour. MNM allegedly conducted Anti Money Laundering checks for my wife, using the WRONG previous surname, and the result was, she ended up being a Russian Minister somewhere working in Russia! Unbelievable! She is a stay at home maker, with a medical condition IN England! They then told me that they charged me 40 POUNDS for an AML check that took TWO MINUTES computer check by a compliance company! Furthermore, when I challenged the AML checks, some person called CHYNA AUSTIN account manager at MNM said, "You can use the AML checks with another conveyancer, but we won’t be giving you your money back"!! The compliance company said CHYNA AUSTIN had no rights to have sent the results of the AML checks direct to us via email, as this was in breach of confidentially and GDPR rules! MNM took a deposit of 240 pounds off me, and then when I asked for a refund when I terminated PCS legal services, they said it would take 14 DAYS for refund back to my credit card! You can guess, they did not return the deposit within 14 days, so I now need to take them to a small claims court to recover my money! YOU HAVE BEEN WELL WARNED, KEEP AWAY FROM THIS COMPANY!

"Scammers"

Total scammers avoid stole £269 of me for nothing in cohorts with PCS legal they are taking large deposits quoting conveyancing fees low to draw people in when in fact the amount quoted is less than half the final bill if you pay any money to them you WILL NOT get it back even if your sale is not completed despite them saying no sale no legal fees you have been warned avoid both these companies

"Scammers"

They put me through to PCS legal who did absolutely nothing towards our property purchase. I asked PCS legal for a refund and they directed me back to this lot who claim I can not get a refund due to being after 14 days. They are 100% working with PCS legal to scam money from anyone. Any good reviews about them are fake. DO NOT TRUST A WORD THEY TELL YOU, THEY ARE COMPLETE LIARS AND FRAUDSTERS.

"Liars, Cheats, Scammers and law breakers"

Paid them on 21st September 2021 for a cash purchase on new home. Got passed to PCS Legal. Website stated they had conveyancers all over the country, however PCS Legal seem to win every time. Break the CLC law by not admitting they are working together. PCS Legal stated they had received no money from My New Move. Dumped PCS Legal who claimed they don't touch paperwork for 14 days, legal cooling off period is 14 days so they are contravening this. Went back to My New Move to ask for refund. Got a snotty email from Chyna Austin (Company owner is Brandon Austin) so could be a relative, my name spelt wrong, other words spelt wrong, double spacing and badly worded email. Have now gone to Ombudsman. Never use this company they are scammers, liar and cheats.

"AWFUL SERVICE AND OUT OF REACH COMPANY"

Do not use their services, I've paid them on 1st of July 2021 for Property Searches but they did not apply for them until 10th of September 2021, literally kept my money and did not provide me with the service on time. Their recomendation of a solicitor company was extremely bad beyond beleive, they've chosen the worst company for me which caused me to loose the property I liked. The property price has increased due to the reason that it was not completed on time. The deadline of the completion was not met by their Solicitor company. They are constantly out of reach by phone. There is no one available to talk. They do not refund money if the property transaction falls through even though they say so.

"Crooks"

Crooks.
Put me in under PCS Legal who have dawdled and ignored me for 9 months resulting in a lost sale. My New Move refuse to accept responsibility or speak to PCS Legal on my behalf to recover my ownership documents as I move to a new solicitor. Beware, they are a take your money and run scam company.

"Mynewmove is the worst conveyancer…"

Mynewmove is the worst conveyancer ever. Please do not use them, you will just waste your money. They will transfer you to PCS Legal, no work will be done. The seller pulled out of the sales as 3 months later, nothing was done, not even the searches. Had to call them every week just to request the drafts from the seller's solicitors. I had to do their work, useless! Asked for my refund as I lost the sale of my dream property and they will not refund! How can I report them to higher institutions?? They should not even exist, they should be barred!

"I was referred by My New Move to a firm…"

I was referred by My New Move to a firm of conveyancers called PCS Legal. All I can say is read the reviews on them!!! Horrific. You get what you pay for. Instructed them 2nd August, they have not even applied for searches. I have lost my purchase as a result. Do not use!

"I used my new move to find a…"

I used my new move to find a conveyancing solicitors as local solicitors in my area were triple the price of what My New Move quoted. I was directed to a solicitor that handled the case very well.

"5* for My New Move"

5* for My New Move and PCS legal. Thank you for a smooth conveyancing process.