"incredibly disappointed; terrible communications"

I’m am incredibly disappointed. I have messaged through the shop app, twice, text the number on their page, and emailed twice to get an update on a purchase I made on December 30th. It hasn’t been shipped or changed status since then. I haven’t received any sort of response. I hope this isn’t the typical way they do business. I will be contacting my bank and will continue with further reporting to the necessary outlets by tomorrow, if no response.

"Fair & Fast smol business"

Im so glad that I ordered from perfuum, I wanted to order from a trustworthy small company, had a discount for SB and found out that was a joke like what decant company does not carry name brand EDT? I am happy I did my research, most companies sell 5 ml I got 8, with the shipping the price is right on so they must be getting a very good deal on cologne, like I said most companies are selling just half of this for the same price. Thank you perfuum.com I really like the glass bottle, and thank you for the fast shipping NY to OR in three days

"This is the place to go for decant…"

This is the place to go for decant designer perfumes. Faster shipping than the site says, and better prices than you're going to find. I'll keep coming back.

"Always Excellent"

I've ordered from Perfuum many times at this point, and it has always been an excellent experience. Legit fragrances, clearly labeled (with batch codes to help us with future purchases and reformulations), and great quality vials/atomizers (some sites have atomizers that have a fishy smell, theirs never do). They always include a little something extra in each order as well that I highly appreciate. Store selection is also amazing - there are fragrances here that I can't find samples of elsewhere. Highly recommended, order with confidence!

"very poor service and not customer…"

very poor service and not customer oriented