"Turn that frown upside down"

Oil ordered via BoilerJuice (who will get a similar 1 star rating)
The driver delivered the oil very quickly, but to my neighbours tank. Instead of holding their hand up and rectifying the understandable mistake, I have been made to jump through hoops for nearly 30 days now taking pictures of this, that and the other to prove I'm not a liar. What happened to good old customer service? Have threatened BoilerJuice with a Section 75 claim if not sorted within the 30 day limit

Review Update:
Instead of letting Boilerjuice go through their long winded excuse of a customer service procedure, Katie from Broadland Fuels called me to sort out the problem. She took ownership away from BJ and made sure I got my fuel within days. She even called after the delivery to ensure that I was happy with everything. So, if you are looking for fuel, don't go to a faceless broker site, give these guys a ring and get a personal service. Thanks Katie.

"Really helpful and friendly service"

Really helpful and friendly service, definitely recommend thanks

"Perfect service and fuel"

As ordered. No boiler engineer needed after delivery.
Very helpful whilst ordering and chaps who delivered were lovely.

"Good price and delivered on time"

Good price and delivered on time

"Easy to order delivered on time…"

Easy to order delivered on time friendly staff

"Good friendly service"

Efficient friendly and quick delivery

"The delivery was made on the day…"

The delivery was made on the day advised. The driver was courteous and friendly. I will certainly use Broadland Fuels again.
Regards Brian Sumner.

"Delivered on the date given"

Delivered on the date given, and guidance followed perfectly- the delivery driver even managed to get our sight gauge working again!

"Best priced and delivered with no…"

Best priced and delivered with no issues. Great customer service. Thank you!

"Efficient."

Easy to order on website. Efficient. Followed instructions. Came in confirmed timescale. Job done!