"Service"

I bought the furniture during lockdown and was helped by the sales staff through the website. I am not very good with websites. Deliver was made in a timely manner but I have had to put the furniture in the summer house whilst I have some emergency builders on site. Hopefully it will all go together once unpacked but I have every faith Regatta will help. They seem very caring and efficient.

"ordered a corner set and sun lounger in…"

ordered a corner set and sun lounger in September left a 300 hundred pounds deposit cash. was told delivery would be in November .it was after Christmas that i thought i better follow up as had heard nothing.
was told it would now be April i asked if that was a definite delivery time and he said yes .just called to check and am now told it would be the end of may but not definite.
in all this time i have never had a single call or update regarding delivery i have had to do all the chasing. when i phoned a manager to complain he gave me a long explanation and as if he was proud of it explained he has a lot of other customers in my position.the set i ordered is no longer on the website i can only assume its no longer available . i said i wanted a refund in cash as this is what i gave them he said OK and offered me 5% discount if i picked a set in stock i refused
i said i would leave a negative review and he said in a uncomfortable tone go ahead i will have it removed and taken down
in all very upsetting experience leaving me to have to find another set now and all delivery times are for end of the summer.

"Really friendly"

Really friendly, good price,delivered on time

"Staff were very helpful and patient and…"

Staff were very helpful and patient and even brought a sofa out from the store as restrictions did not allow us to enter to browse. Delivery was within a few days and as agreed.

"Excellent purchase!!"

Garden set was beautifully made with well padded cushions, very comfy!
Looks beautiful on the decking and I have received many compliments on
my choice.
I had seen similar sets at other outlets but at almost twice the price I paid,
plus it came with a ten year guarantee.

"Great service from Regatta"

Great service from Regatta. delivered on time and very helpful.

"Lovely sturdy set with 1st class…"

Lovely sturdy set with 1st class service and super quick delivery.

"Great product"

Great product, really impressed by the quality. Good service, prompt delivery.

"Great service instore"

Great service instore, delivery, after care and when contacting. Very happy.

"Great products and great service from…"

Great products and great service from Regatta.
Have purchased table and chairs and a fixed pergola from them...
Delivered without fuss, on time and the product was great quality which was a concern as I had ordered both without seeing...
Not disappointed.