"Paid a deposit for a treatment and they…"

Paid a deposit for a treatment and they closed and didn’t complete the service. They knew they were going to close and continued to sell services. I’ve been waiting for them to open up again, it’s been over a year.

"I have a 80 voucher this is not good at…"

I have a 80 voucher this is not good at all u need to give people back there money weather u closed down or Not. This is unacceptable. Poor quality

"Dreadful"

They closed down it seems. They owe me £85, but no amount of calling, emailing and messaging has recived a response.

"Same as everyone else"

Same as everyone else, bought a voucher in March 2023 - Flash sale! Sounded too good to be true really. They owe me £100.

"Scammers!"

I was gifted a £120 gift voucher in March 2023 and tried to book on three occassions (twice in person). On the last occassion was told the spa had closed permanently and there was no recourse for a refund. Avoid, avoid, AVOID.

"THEY STOLE OUR MONEY"

THEY STOLE OUR MONEY! My sister kindly bought us a £350 voucher as a wedding present back in April. We went to book and they closed down without any notice and even took my sisters money even though they had already shut down!

"Scammers"

Have closed down with and run off with customers money while knowing they were unable to fulfil. Scammers. Have a £250 voucher that I purchased on the 09/04/2023 as a present. Now without any value. Please do avoid

"SCAMMER AND FRAUDSTERS"

SCAMMER AND FRAUDSTERS! Do not enter your details on their site.

I paid a deposit for a massage service with them to find out their business had closed (instagram account /aprilspromisespa) so was never available in the first instance.

Have been trying to call and email for 2 days now with no avail and since then they have charged £500 worth of treatments to my card. Unknowingly they set the payment up as recurring without permission and now keep setting up new treatments and attempting to take payments.

DO NOT USE THE SERVICE

"Have a gift card- can’t get refund or appointment"

Have a gift card, they won’t answer the phone. Had an appt but I turned up and they were closed! No email or anything to say it was cancelled. Now they have shut down with no way of getting a refund. Avoid this place at all costs.

"April’s Promise Spa appears to have…"

April’s Promise Spa appears to have shut down … and run off with customer’s money! My wife and her friend showed up for their spa appointment today only to find out it has been closed for over a week. No refund… no communication whatsoever. Extremely poor service. We look forward to receiving our £300 back please!!