Fleetwood Car Centre
SARA
"Fantastic team member "
I'd like to acknowledge a member of the FCC team who has gone above and beyond today. Caron in reception has been so helpful and has made what was bad day a better.
We bought a car from FCC last month and have been waiting for the V5 to arrive. We received an email yesterday stating we were now the owners of this car and that it was now untaxed. My husband is away with work and I didn't know where to try and start with this. We didn't have the green new owner slip with the 12-digit code. Caron gave me that code this morning but it wouldn't work as we are now the registered keeper. She then immediately rang DVLA explained the problem and got it sorted for me as DVLA have now marked the car as taxed. Please pass my thanks to Caron, she deserves so much more than this for being a fantastic representative of FCC.
Lydia collins
"Nothing was too much trouble"
Nothing was too much trouble. Very knowledgeable and helpful at every stage of purchase.
Paul Thompson
"my wife purchased her new car from…"
my wife purchased her new car from Fleetwood and the service she recieved was excellant over and above service expected the salesman was Patrick Skiba who was excellant in every way.Would highly reccomend them.paul and ann
Brian HIGSON
"Excellent service "
Excellent service
Sales person David Wilson
Took a car out was fine
Said that i would have the car
They would service and MOT it
David rang me up and said that it had a fault with one of the turbos
When the mechanic team took it out for a test run
With out any hesitation the turbos were sent away for a rebuild
Did the inspection for the, mot and a few parts required
Again all parts fitted
David always keeped me informed me about the progress
I have the seen the price of the in house labour and parts fitted
£2500+all i can say is
You have been to the rest
Now come to the best
Can not find a fault whatsoever
A big thank you to
Fleetwood car centre
For going above and beyond for the professional service and a bigger thank you to
Mr David Wilson
Miss sophie handley
"I’ve used Fleetwood car centre on two…"
I’ve used Fleetwood car centre on two occasions now and both times the experience has been extremely pleasant. Both cars have been great, I had a slight issue with my most recent car but they sorted it straight away and gave me a courtesy car to keep me mobile. I’ve always found the communication/customer service on point and I would happily use them again!
Steven Craven
"Great service/experience "
Purchasing a car just couldn't be easier.....no sales jargon.... an absolute joy......plain, straightforward talk from Simon....car purchased...job done....will definitely recommend Fleetwood car centre
Amgad Ahmed
"Very kindly team and make everything clear and easy to pay your favorable car and answer all your question in your mind. Thank you David and all other team"
Very kindly team and make everything's clear and easy to pay your favorable car. You can phone them and answer your question clearly .
Bragg
"I went to buy a car that they sold"
I went to buy a car agreed with the sales man the one i wanted. Asked to go get car I was trading it in, so drove to blackpool and back to change cars. Then to wait 30 mins for someone to talk to us again just to be told it was sold as we went to get our car that they told us to go.and get. Well i was buying 2 company cars that day, but now will never go back.
Lee Brailsford
"Great service very polite and helpful"
Very polite and helpful, customer service has been brilliant, really went above and beyond to help me with my vehicle issues. Couldn't recommend enough,would definitely buy a car from these again
Lynne
"Paid deposit but car sold to another buyer"
Paid deposit via Auto Trader but car was sold to another buyer.
Said that it was reserved before I did, but even directly on the website, it was still available when I reserved.
Although I requested refund for deposit, I now have to wait 10 days for my money to be returned.
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