The Outdoor Living Group (uk) Limited
Perry White
"Delighted with my choice of supplier"
Communication with the company was excellent at all stages of the contract from the initial design to the build and then final snagging.
The fitting team were punctual, polite, hard-working and cleaned up well after themselves each day.
Overall I am delighted with the installation and the extra space that it has provided.
Carole
"Awning fitted to bungalow"
We were really impressed with the salesman, he gave us as much time as we needed. We were not hurried & explanations were very clear. We were given ample opportunity to ask questions, view the videos etc
He was totally honest about fabric colours & how they may or may not work
Delivery time was realistic and accurate & communication was excellent
The fitters were polite, clean and tidy
Christine Bartram
"Our little piece of heaven!"
So, we’ve had our glass room for almost a year and love it! We have barely used our lounge since our glass room was installed. Installation went smoothly and everything was left clean and tidy. Customer service has been faultless; all teething problems were acknowledged and quickly resolved. Our garden room is our little piece of heaven.
Suzi
"The Glass Room"
The Glass Room
I am delighted with my new Glass Room which has just been completed. I have nothing but praise for all concerned at The Outdoor Living Group. Martin has gone the extra mile to be as helpful as possible from the initial consultation to the finished project.
Tyler and Jake who did the installation were very efficient and easy to have around, even to the extent of helping me with other things as I live alone. The one or two teething problems were swiftly rectified.
I am now looking forward to many years enjoying 'bringing the outside in'.
Mrs Kemp
"Poor Customer Service and installation issues, they did not silicone the correct area and so leaked."
Poor Customer Service, Leaks in Louvers and ignoring emails, no contact since January, despite several emails and telephone calls. We are not even asking them to cover the costs, Martyn just ignores you as soon as there is a problem, and we spent nearly £30,000 with the company. Martyn was poor at installation time, blaming it on personal problems, but contact is now no existent.
I have held off writing this review in the hope that Martyn would actually honour his obligations, however he has not and these issues have been ongoing for more than a year now.
Ian W
"Martyn was great easy to deal"
Martyn was great easy to deal
With. Excelllent product.
Charlotte Lippmann
"A Glass room for all seasons"
Our initial site meetings were friendly and easy. Martyn from the Outdoor Living Group kindly reined in our over ambitious ideas back to a manageable level. One problem that had to be dealt with was allowing a Wisteria to come through both sides of the glass room. This was dealt with calmly and efficiently and the result was perfect.
It is used almost everyday, summer and winter. Simply put, it’s our favourite space in our home. Christmas was special and it’s great to have a large tree in there so there’s no mess inside the house to contend with! We have lots of lights around the top and with a few candles the reflections from all the glass turn it into a Christmas Grotto.
The construction of it was done very efficiently and there were no problems at all with any of the glass or frame installation.
All in all this wasn’t an inexpensive undertaking, but we have no regrets at all.
There is nothing better than sitting out in it in a dramatic storm, safely tucked behind the glass.
Brian M.
"Amazing Service"
Amazing Service! I'm very happy with my new conservatory, built very fast and decent price. 100% recommended.
Mark Sharron
"Been a pleasure"
Been a pleasure working with the outdoor living group. would recommend without hesitation
Duncan
"Excellent quality products"
We spoke to several suppliers before choosing Outdoor Living Group, and Martyn stood out with his expertise and enthusiasm for his products, making sure we had it customised to exactly our requirements. The finished product is of excellent quality and has transformed the way we use the outside space, especially in summer.
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